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"Our first time staying in this hotel. Location was excellent for access to central London and tourist sites and for Waterloo Station. We were very lucky to be upgraded to a room with a great view of Big Ben and the Houses of Parliament."

"The room was clean but very dated. Notable problems included a poor shower (the bath ran at the same time). The room had no opening windows, which made it stuffy and as the aircon didn't seem to cool, this didnt help. Also the aircon was load, making sleep difficult if you want air! We paid for the breakfast which was ok, seemed a little over priced as there was not much choices. The 2nd morning's breakfast was chaotic and we had to wait. Staff are friendly and helpful. "

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."

"Great breakfast "

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "