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"Good"

"Clean room and friendly staff. The only issue was we were not informed that there was some maintenance/building work happening on what sounded like the floor above us (we were on the 7th). It wasn’t a problem but would have been nice to know in advance."

"Great central location and nicely done hotel"

"The stay was good. Great staff, excellent location. The hotel is pretty tired though, although I think they are starting a re-fit. "

"Great rooms and lovely breakfast and very helpful staff will be back again "

"Room was clean, but a little old feeling. The staff was great, there was an issue with the key cards when I arrived (they weren't working) , but the staff were vigilant in making sure that they were available to escort me to my room and let me in with the master key. Thankfully that only happened the first evening I was there. It also appeared that only one of the elevators was working. Despite being on a "high floor" (the 5th) the noise from the street could still be heard, which didn't bother me, but I could see how someone expecting quiet could be bothered by it. Overall a good stay, the hotel is located near shops, restaurants, and the Buchanan bus terminal. "

"Overall quality of experience "

"Brilliant hotel. Extremely friendly staff, very stylish and almost felt brand new. It was also spotless! "

"Beautifully designed, friendly staff. The bedroom was good size with comfortable large bed, and really nice bathroom with separate shower and bathtub. Great to have a spa downstairs. "