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"A bath robe in the room to facilitate going to the pool would make this place a solid five!"

"Lovely room in great location "

"All ok"

"It was good. "

"Such a beautiful little place "

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Hotel condition and location really good however both being in our seventies, with two full sized suitcases, we were really surprised and seriously disappointed to have been given a half landing room having to lug our suitcases up and down six-seven stairs by ourselves!! Checkin clerk didn’t seem aware or concerned. "

"Excellent hotel. The Francis is beautifully decorated, the staff are most attentive, the property is quiet, immaculate and very comfortable."

"Bed was way too firm. Uncomfortable nights sleep. Bar food overpriced. First time staying here. Pool was smaller then we were led to believe "