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"Highly recommend this hotel. Conveniently located near the Tower Hill tune station for easy access to transportation and a 2 minute walk from the Tower of London. Very clean, restaurant was great, and the staff were incredibly helpful."

"Upon entering the hotel there was no one to greet me. Its a self checkin which i didn't like. A staff member was around and he did help with the process as I was struggling. Checkout is the same concept. The hotel always smelled good. The gym was adequate but the weight machine was missing some keys which limited the ability to function. It was always empty. Breakfast at the hotel was a bit limited but it filled its purpose. I didn't see many outside options for breakfast. The is a supermarket across the street which was very inexpensive and a souvenir/ grocery store on the same street as the hotel. Also next to the hotel is a chicken place that offers grilled and fried chicken at a very good price and the food was good. The hotel is within a short walking distance of Big Ben, the Eye in the Sky, The Aquarium and its promenade and the Big Bus Tour. Staff were very friendly and polite. Bed was comfortable as well as the pillows. In room safe and closet was spacious with adequate space for luggage , refrigerator and coffee machines. My room faced the main street so you did hear some noise from people outside at night. Overall I was satisfied as it served its purpose."

"We really liked the view in our room and it was in a great location. However, we noticed that supplies like hand wash, tissue and body wash were not refilled and it was hard to reach anyone by phone all afternoon. I had to go to the front desk and they refilled the items right away. I enjoyed their morning breakfasts and friendly staff."

"Laundry service was very good"

"Good location. Easy walk across bridge to get tube."

"Great stay and lovely staff"

"The room was fairly spacious and quiet. "

"Great staff we had such a wonderful stay and were treated so well by all the staff we encountered "

"Room was in poor condition. Beds were incredibly thin and uncomfortable. Walls were thin and could hear all outdoor noise. Washroom was small and smelled poorly."