Search Hotels with Room Service in Gravesend

"Hotel was nice, but not the easiest for a long stay. No fridge for drinks was difficult, and the lobby had a weird smell that didnt go away. "

"Excellent hotel. Large clean modern rooms and great facilities. Friendly and helpful staff "

"Booked this for the swimming pool but it was ice cold and unusable which is very frustrating as you end up paying more for a pool - wouldn’t recommend if your wanting to use the pool"

"Yes Breakfast was great, plenty of options. Rooms were cleaned and prompt response when we requested something. I think for the price we pay, it would be nice to have easy access to a simple cup of water, or complimentary cup of tea or coffee free of charge in the lobby."

"Clean room good area but room bed was tiny for two people and pillows and duvet were bad to say the least "

"Everything about this hotel was perfect, especially how helpful and kind the staff were!"

"Good place to stay tower bridage 7mins walk breakfast places you have Grounded its fully halal, there have many fast food places to eat good place to stay"

"Good"

"I’ve stayed at this hotel before and had a great experience, which is why I returned. However, this stay was extremely disappointing and not reflective of a five-star standard. We booked a Montcalm King room, but the first room felt like a basic double, so we requested a change. The second room was slightly larger but very dated and worn, which was not what we paid for. Several advertised features didn’t work. The music/speaker system was non-functional, the TV wasn’t working properly, and I couldn’t connect my Fire TV. This left us with very limited entertainment, resulting in a disappointing and uneventful evening. Given the price point, this was unacceptable. It felt like we were placed in an older, unrefurbished part of the hotel that does not match the standard being advertised. While the staff were polite and professional, the overall experience fell far below expectations and unfortunately impacted what was meant to be a special occasion , my partner’s birthday. I was asked about my stay at checkout but was too disappointed to address it properly at the time. I would appreciate this being reviewed, as the experience did not reflect the price paid or the hotel’s usual standard."