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"Clean room, no smiles from staff, asked for towels and toilet paper but never showed up"

"Everyone was so professional and helpful. The property was in mint condition I can’t wait to visit again I will be staying here no question!"

"We stayed during Christmas time. It is a great location if you're looking to be central to most things in the city. This time of year is highly chaotic anywhere you go in NYC. The staff was more than helpful and understanding when we were delayed with our check-in because of flight cancellations. It was the perfect room for my daughter and I. "

"Everything is close"

"Great location. Nice size room. Room heating was awkward."

"Staff was friendly and nice. Just two issues, elevator times were extremely slow at times and crowded due to how long they took. Other issue was cleanliness, when we arrived to our room we found a key card in the couch cushion when we sat down and the dirty windows ruined our view."

"Pros: Staff was friendly. Bed was comfortable. Room was clean. The location is fantastic for exploring the city! Cons: zero amenities-no fridge/microwave/coffee maker/vending machines. Bathroom is terrible with only a small pedestal sink and an old tub and it’s very small. Toilet didn’t flush well at all. The TV is old and kept shutting off. Overall it suited the need and provided a comfortable bed after long days walking in the city. Despite the lack of amenities we would likely stay there again for the convenience of its location!"

"The hotel & lobby were beautiful. The room was ok. The view was amazing. "

"Very nice hotel in Times Square. I would go back "