Ups and downs!!
Posted 04-Feb-2015 on Hotels
We were given the smallest room on the complex. We had to move the bed about so it wasn't up against the wall and we didn't have to climb over one another to get put. We had to constantly move things about to enable us to dry hair, get ready etc due to lack of surfaces. We tried to change rooms on 2 occasions, the first time we were told it might be possible in 5 days, nobody got back to us, on the 2nd time I enquired, a member of the management staff interrupted our conversation to discuss another matter with the staff member!! We were also ripped off with the money exchange service at the complex. We needed to exchange some money the day we arrived, thankfully we only exchanged £100 as the complex only gave 87 rupees in comparison to 94 rupees that the so called rip off exchange places were giving!!. Having said all of the above, the Silver Sands is in a fab location, the staff can't do enough for you they are superb and more than made up for the negatives. We would definately return here but NOT in the same room.