Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Quality and value in a character old hotel.

Posted 28-Jan-2016
Pros: Friendly, great staff and good food at a fair price.
Location: Explore Cheltenham and the Cotswolds
Great staff. Good food. Consistently high standard
1 out of 5
by A verified traveller

Go Somewhere Else...........

Posted 08-Jan-2016
Pros: Nothing
Cons: Everything.
Location: No Comment
Booked four nights. Stayed one night. Left to find better accommodation !! Food below average for pub fair. Carpets in eating areas dirty, with food & cutlery not removed since lunch. Room cold on arrival. Bathroom substandard, for Superior room, needs complete refurbishment. Room faded needs redecoration. Mismatch furniture. Not enough electric lighting, powerpoints.
4 out of 5
Recommended
for Everyone
by A verified traveller from Worcestershire

Lovely peaceful Hotel

Posted 05-Jan-2016
Pros: Peaceful
Cons: Mobile phone reception
Location: Beautiful location Birdlip is a lovely village with outstanding countryside vistas. Nearby Slad valley and Stroud are also worth a visit.
I stayed in this hotel for just one night. It is definitely somewhere I would stay again.The room was clean and cosy and just what I was looking for. The staff were friendly and helpful and the breakfast was delicious. The only thing that was a slight problem was mobile phone reception.
1 out of 5
by A verified traveller

No thanks

Posted 05-Jan-2016
Pros: Nothing
Cons: Everything
Location: Drove back to London so can't say
Rather foolishly paid in advance for two nights and couldn't stay at all. Paid for the upgraded four poster bedroom which had a four poster admittedly but what isn't shown in the photos is the office-like furniture in the rest of the room. People were complaining about the hygiene of the bathrooms when we arrived but as we didn't stay I cannot comment. The waitress in the empty restaurant (which serves the same food as the bar) could only find us a table with benches as seats near the door to the kitchen and entrance, so I assume this was the easiest option for her. I reiterate the place was empty bar one gentleman who kindly offered us his table. When I complained I was treated with total disinterest.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Gloucester and Cirencester

Posted 16-Dec-2015
Pros: Convienience
Cons: Improve the dining experience, presently food not cuisine
Location: Good location, warrants signage at the A417 junction
Hotel and stay somewhat exceeded expectations given the tarrif
5 out of 5
Recommended
for Everyone
by A verified traveller from milton keynes

Posted 06-Dec-2015
Lovely warm welcome. Really enjoyed our stay. Great location for Cheltenham and Gloucester.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and staff

Posted 03-Dec-2015
Great customer service, when I arrived i was upgraded to a superior room for my 2 night stay, i would recommend the hotel to anyone and i will be staying again.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 11-Nov-2015 on Hotels
4 out of 5
Recommended
for Couples
by Diane from Alton, Hampshire

Great place to stay for one or two nights.

Posted 09-Nov-2015 on Hotels
We stayed only one night. The room & bed were a good size. Room décor was looking tired and the bathroom shower curtain could do with updating! Very few power points in the bedroom and Wi-Fi slow and dropped frequently. Breakfast was good, food was individually cooked to order, coffee was topped up frequently. On this occasion we did not eat lunch or dinner in the restaurant, however on other occasions we have eaten here and the food/service is ok.
4 out of 5
Recommended
for Couples
by Not Provided

This traveller left a rating score only Posted 06-Nov-2015 on Hotels