Total let down
Posted 19-Jul-2017 on Hotels
We stayed here for 1 night thank goodness it wasn't any longer, we thought we would be getting something special as we upgraded to a four poster bed. How wrong could we have been. Check in was average nothing to inviting the place looked okay as we walked in. We upgraded to a superior room thinking save the best till last after a 5 day break traveling, oh my how wrong were we. The room was dated decor was awful, furniture just not nice. Then we looked at the wonderful veiw NOT looked out onto a dismal smoking area. We book to eat in the restaurant not realising we were staying in a chain with a simple pub food menu the same as in the bar, very boring and bland. Service was slow the restaurant was shabby not nice. Phone reception was useless so was the wifi. Breakfast was as expected staff that weren't bothered. To be honest we couldn't wait to get out of the place a total let down. When we checked out we were asked about the stay, I said it was okay the receptionist looked shocked I've no idea why ??? Would we stay again definitely not.