Ratings based on 249 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Debbie

Posted 19-Feb-2017
Breakfast was very nice. Location is the main concern.
5out of 5
Recommended
for Everyone
by A verified traveller

Pretty country hotel

Posted 30-Jan-2017
Pretty country hotel. Lovely decor inside, friendly helpful staff. Room was clean and comfortable. Large dining area and bar. Evening meal was lovely and the breakfast menu was excellent. We really enjoyed our stay and would definitely stay there again
5out of 5
Recommended
for Everyone
by A verified traveller

visiting a sick friend but loved it there and will

Posted 27-Dec-2016
Pros: rooms were very comfortable and well decorated
Cons: room was a little hot
Location: n/a
Meals were good and the bar was a nice area, staff were excellent in giving me a ground floor room etc
1out of 5
by A verified traveller

Uncomfortable, dirty room with a terrible smell

Posted 21-Dec-2016
Pros: The Quinoa Burger in the restaurant was good.
Cons: The rooms, the smell, the cleanliness, pretty much everything.
Location: The location was good.
As soon as you walk into the hotel you are hit with a terrible smell that is something of a combination of bleach and fabreeze. The rooms are small and dark and the beds are hard as rocks with a pillow to match. My toilet had a blood stain on the seat, which makes me question whether or not the room was properly cleaned. The air quality was so poor, I woke up with a sore throat and was congested for the rest of the day. The staff were friendly enough, but overall rather dismissive. I ended up leaving the hotel and finding other accommodations after the first night even though they wouldn't refund my money. Overall wouldn't recommend this hotel to anyone.
4out of 5
Recommended
for Everyone
by A verified traveller

Cosy and comfortable

Posted 11-Dec-2016
This was our third visit and we have always found it is a convenient stopping point to catch some of the Christmas spirit in Gloucester cathedral and shopping. Staff are friendly and helpful , but there was an unpleasant sick smell in our bathroom and it needed airing. Search Our Site * Home
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3out of 5
Recommended
for Everyone
by A verified traveller from Bromsgrove

Convenient Location. Nice Place.

Posted 25-Oct-2016
Pros: Nice building, decor, location. Food was pretty good. Staff and customers would probably be nicer if paid more/not overrun/trained to serve nicer!
Cons: You need more staff to run nicely. Staff were usually too busy to even raise a smile. Shame. Maybe only one more staff would change the whole mood?
Location: Nice location for walks.
It was all rather OK. Just on the right side of satisfactory. They could use a few more staff to make it run nicely instead of just running. It did what it needed to though. I needed somewhere to stay & eat for a few days & that's what I got. I could've used a few smiles instead of abruptness from 4 different staff in different places & times around the hotel. All staff who serve breakfast should be informed that you DO serve decaf, it might only be instant but it's better than the no decaf coffee option I was given on Sunday morning - I am allergic to caffeine. I thought I'd try asking the next day as I suspected the girl who served the day before just really did not care ~ she was just short of being rude really. So I DID get a coffee yesterday morning, and I smile! Both were needed and appreciated!
4out of 5
by A verified traveller

Good location and comfortable

Posted 15-Oct-2016 on Hotels
This was a business trip. Hotel was good and restaurant was comfortable with reasonable service
4out of 5
by A verified traveller

Please with my choice

Posted 14-Oct-2016 on Hotels
The hotel and restaurant were nicely presented and well with the 3 star rating in my opinion. What stood out for me was the excellent service and very helpful and friendly staff. They really made me feel welcome.
5out of 5
by A verified traveller

Well worth a second glance........

Posted 14-Oct-2016 on Hotels
Really welcoming check in fast & efficient . Room was of very high standard and including breakfast @ £85 I thought was a very good value for money rate, Bar / Restaurant despite being busy was friendly great service and excellent food ! Breakfast was freshly cooked young lady looking after breakfast service was exceptional so attentive despite being really busy and breakfast was cooked to perfection
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Sep-2016 on Ebookers
My wife and I both thought that the Royal George ticked all the boxes except that there was no grab handle in the shower/bath (room 12) . Being 86 I felt decidedly unsafe and my wife could not use the shower for this reason. Looking at the other guests I imagine we were not alone.