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Excellent service.

All the staff were pleasant and helpful. The room was very comfortable and warm. Breakfast was very reasonably priced at £4.50 for a a Continental breakfast with pastries, fruit, cereals and yoghurt along with tea/coffee.

Very good break away at Ellesmere Port. Quiet location, seconds off motorway, and walking distance (10 mins) to bus stops & rail station - giving great access to Chester, Port Sunlight & Liverpool. Bedroom clean with all the usual amenities. Breakfast plentiful. Evening meal choices ok. Staff all friendly - so a good little break .

Lovely staff, food excellent, and rooms very comfortable. The only thing is you can't walk anywhere, and you are a bit stuck on the bypass, but this is no fault of the hotel. Would definitely return, plenty of food options nearby with Subway and Diner, but check the hotels food out, as it was excellent.

Staff & room great

Excellent spacious room with fantastic showers. Great facilities, dining options and the best cooked breakfast!

Excellent facilities.Enchanting village location.I will say no more because everyone will want to go.

The room and inside of the hotel were fab. It was very comfortable and clean. Don’t be put off by a dated exterior. The inside is lovely, staff were friendly and helpful, breakfast buffet was good quality - no complaints. The park and ride is right next door for an easy trip into Chester. We had a happy stay.

The Hotel & staff were excellent really good breakfast included with our deal

Lovely hotel, excellence customer service & great location

Service exceptional from the start , food was really good . Had a spa which looked very inviting but sadly no time to use it . Would visit again.

The facilities and food superseded the 3 star rating. The beef on the Sunday dinner was the best beef I’ve tasted. The jacuzzi in the morning looking over a beautiful sun rise has set me up for the week. My new favourite hotel in the area.

Lovely room, hotel, and pool.

Great hotel, new, modern, friendly staff, everything I needed in a quick business trip

Very friendly staff great breakfast

Have stayed here numerous times, Food is good & comfortable room.

Very pleasant mid-week stay in Hoole. Exactly one mile from Chester centre, a nice stroll along the canal. Room comfortable and warm, staff helpful and pleasant, breakfast good with decent coffee! Very good on-site parking.