Ratings based on 857 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Fantastic place, especially the wonderful staff.

Posted 19-May-2017
Pros: The staff in particular.
Have stayed here before, and will do so again. Wonderful staff, resulting in a well run, clean, and very friendly place to stay. Highly recommend here.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-Apr-2017
The hotel is small but modern interior which I like it. And the breakfast is great. Not so much kind of foods but enough. The location is also great! It is just 5minutes walk from Hbf.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from London

Smart hotel near Frankfurt Hauptbahnhof.

Posted 25-Mar-2017
Pros: Excellent location for travellers and clean, safe and friendly in an area where some hotels are pretty seedy. Good value too.
Cons: No complaints.
Location: Not too far from museums along the Main but I use it mostly when I fly into Frankfurt late or have to leave early.
I have stayed before and found it reliably good. Rooms comfortable and quiet, staff very friendly, breakfast fine.
5 out of 5
by Navneet

Would choose again for a night's stay

Posted 26-Feb-2017 on Hotels
Couldn't catch the last flight back home on Friday so had to stay for the night. The hotel is a minute away from the Frankfurt am Main train station, so really convenient for a night's sleep and taking the train back to the airport. The area however is not the best. It is close to the red light district of the city but you leave that behind once inside the hotel. The staff is courteous and there's a filling breakfast in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
Had a short and pleasant stay, Enjoyed the rich breakfast, Hotel Staff been very helpful
4 out of 5
by Lucille

Convenient and clean

Posted 07-Feb-2017 on Hotels
Convenient and easy to find from a customer review. Close to everything, 2 blocks from main train station. Jimmy and Roman were very helpful with my bags and directions to Heidelberg. Be ready with ear plugs as windows are not sound proof, street could get noisy especially on fridays.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location, Clean, but Staff with Attitude

Posted 13-Jan-2017
The hotel is in great location, and very clean. But a couple of the front desk staff need to work on their attitude. They have forgotten the fact that they are there to help and not to show attitude when the guest asks a simple question.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Excellent Staff, Comfortable Hotel

Posted 29-Dec-2016
We stayed two nights at this hotel close to the train station, but not consecutively, and the staff was excellent! They stored our luggage while we were away and were in general so fantastic I cann't think of a thing they can improve on. I lived in Germany for over 20 years and this was a return visit after being away for three. The customer service has only gotten better. I would definitely stay at this hotel again! The rooms themselves are standard but they have done a great job with the little details: nice bedding, accessories in the bathroom, mints on the pillows, cute minibar snacks, so one has everything they need.
5 out of 5
Recommended
for Couples
by A verified traveller from Athens Greece

Nice Surprise

Posted 20-Dec-2016
Pros: Everything
Location: It is just a few doors down from an entrance to the underground tunnels to the main train station. And a small grocery store was across the street.
I wasn't sure about the hotel as I picked it because of the proximity to the train station and Christmas market. But I was pleasantly surprised that it was a perfect choice. It was a clean and quiet room, with a very nice staff. It had a small bar that met our needs after walking outside in the cold all day. The room was clean and the cleaning staff were very friendly and did a great job of cleaning.
2 out of 5
by A verified traveller from Toronto

Not Recommended

Posted 15-Dec-2016
I stayed at the Concorde for one week in late November. I choose if for the convenience to the train station as I was planning several day trips from Frankfurt. The location was convenient and the staff was very friendly. The breakfast was fine. The room itself though was very poor. It was very small even by European standards. Anyone over 200 lbs. could not comfortably use the shower. The window drapes were a thin white cotton which did not block out the outside light so the room was never dark enough to sleep. There was a switch box in my room (27) that was noisy all night. There was no chair or lamp in the room so one couldn't sit and read or watch TV. The neighborhood is also very bad. It is on the edge of the red light district and when going from the hotel to the train station, you encountered drunks and broken glass, garbage and vomit on the street. All in all, not a pleasant experience. I would not go back.