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Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528

Explore the area

  • Popular LocationUniversity Hospital Frankfurt10 min drive
  • Popular LocationDeutsche Bank Park11 min drive
  • Popular LocationFrankfurt City Forest13 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)14 min drive

Choose dates to view prices

About this area

Frankfurt

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel is located in Frankfurt am Main West, a neighbourhood in Frankfurt, and is near the airport and near a metro station. Henninger Turm and Römer are local landmarks, and some of the area's activities can be experienced at Taunus Therme and Monte Mare Obertshausen. Frankfurt Zoological Garden and Senckenberg Museum are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Visit our Frankfurt travel guideOpens in a new window
Map

What's nearby

  • Gateway Gardens - 9 min drive
  • University Hospital Frankfurt - 10 min drive
  • Deutsche Bank Park - 11 min drive
  • Frankfurt City Forest - 13 min drive
  • Skyline Plaza - 17 min drive

Getting around

  • Stresemannallee S-Bahn - 6 min drive
  • Frankfurt-Niederrad Station - 10 min walk
  • Frankfurt Airport (FRA) - 14 min drive

Restaurants

  • Suppenglück - 8 min walk
  • Pizzeria Ristorante Ciao - 9 min walk
  • Indian Curry House - 10 min walk
  • Hey Jerry - Sandwiches & Co. - 12 min walk
  • Cono Cimino - 12 min walk

About this property

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Luxury Frankfurt hotel in Frankfurt am Main West, near Deutsche Bank Park
2 restaurants, an indoor pool and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site.
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 17.90 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurant Bayern Stuben
  • Bar L44

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12917 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • In-room accessibility
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

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Family-friendly
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Guest rating 4+
Guest rating 4+
Hotel
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4 star
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 17.90 per person (approximately)
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 250 out of 695 reviews
5 - Excellent 36%
Rating 4 - Good. 317 out of 695 reviews
4 - Good 46%
Rating 3 - Okay. 77 out of 695 reviews
3 - Okay 11%
Rating 2 - Poor. 31 out of 695 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 695 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

1/5 Terrible

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Restaursnt closed for a private event and room service ordered never arrived....and when we asked what happened, we were told that the kitchen closed 45 minutes aftee we had placed our order and that there was nothing they could do.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff are really good here
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022