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Overview of Crowne Plaza Frankfurt Congress Hotel

Photo gallery

Featured image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Crowne Plaza Frankfurt Congress Hotel

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationUniversity Hospital Frankfurt5 min drive
    Popular LocationFrankfurt City Forest7 min drive
    Popular LocationDeutsche Bank Park8 min drive
    AirportFrankfurt (FRA-Frankfurt Intl.)14 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, Nov 04 2020 - Mon, May 31 2021.

Family Room, Connecting Rooms

  • 452 sq ft
  • Sleeps 4
  • 1 Single Bed

Premium Room, 1 Queen Bed, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Suite, 1 Queen Bed, Non Smoking

  • 581 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds, Balcony

  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

Grand Suite, 1 Single Bed, Non Smoking, View

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, Balcony

5/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 King Bed, Non Smoking

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

4.5/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

Frankfurt

Located in Frankfurt's Schwanheim neighbourhood, Crowne Plaza Frankfurt Congress Hotel is in the business district and near the airport. Staedel Museum and Alte Oper are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • University Hospital Frankfurt - 5 min drive
  • Gateway Gardens - 5 min drive
  • Frankfurt City Forest - 7 min drive
  • Deutsche Bank Park - 8 min drive
  • Skyline Plaza - 17 min drive

Getting around

  • Stresemannallee S-Bahn - 6 min drive
  • Frankfurt-Niederrad Station - 10 min walk
  • Frankfurt Airport (FRA) - 14 min drive

Restaurants

  • Restaurant Bayern Stubn — 1 min walk
  • Restaurant Toelzer Stube — 1 min walk
  • Mania - Ristorante & Bar - 7 min walk
  • Suppenglück - 8 min walk
  • Indian Curry House - 10 min walk

About this property

Crowne Plaza Frankfurt Congress Hotel

Luxury Frankfurt hotel in Schwanheim, near Deutsche Bank Park
2 restaurants, an indoor pool and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a sauna are on-site. All 395 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as sitting areas and electric kettles. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Crowne Plaza Frankfurt Congress Hotel offers 395 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Street parking available

Food and drink

  • Breakfast available for a fee: EUR 25 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukranian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (12917 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • In-room accessibility
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 4 November 2020 to 31 May 2021 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Crowne Plaza Frankfurt Congress Hotel an IHG Hotel
Crowne Plaza Frankfurt Congress Hotel Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Frankfurt Congress Hotel and receive a full refund?
Yes, Crowne Plaza Frankfurt Congress Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Frankfurt Congress Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Frankfurt Congress Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.
Is Crowne Plaza Frankfurt Congress Hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Crowne Plaza Frankfurt Congress Hotel?
Self-parking is available for EUR 18 per day. There is free parking nearby.
What time is check-in at Crowne Plaza Frankfurt Congress Hotel?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Crowne Plaza Frankfurt Congress Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Crowne Plaza Frankfurt Congress Hotel located?
Located in Schwanheim, this luxury hotel is within 3 miles (5 km) of Frankfurt City Forest, Deutsche Bank Park and Gateway Gardens. Staedel Museum is 3 mi (4.8 km) away. Frankfurt-Niederrad Station is 10 minutes by foot and Frankfurt am Main Stadium S-Bahn is 24 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 171 out of 538 reviews
5 - Excellent 32%
Rating 4 - Good. 272 out of 538 reviews
4 - Good 51%
Rating 3 - Okay. 63 out of 538 reviews
3 - Okay 12%
Rating 2 - Poor. 23 out of 538 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 538 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION
Very quiet and very comfortable stay. The rooms were very clean. Kettle and iron in room. We only ate once in the hotel on our first night, in the bar, and the food was very good . The barman was very friendly and funny. The tram stop is right outside the hotel , runs on time and plenty of them . There is a great coffee shop next door which has excellent fresh food but closed at weekends. We will definitely be back.
Stayed 6 nights in Jan 2020

3/5 Okay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude staff
Stayed 3 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: large, modern room, good heating, good wi-fi, large choice of channels including Sky, close to public transport Bad: small TV, not a lot of restaurants in the area
Stayed 4 nights in Jan 2020

1/5 Terrible

Stayed 1 night in Nov 2019

4/5 Good

Stayed 3 nights in Nov 2019

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