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Hilton Frankfurt City Centre

Photo gallery for Hilton Frankfurt City Centre

Lobby
Indoor pool
Indoor pool
Indoor pool
View from Room

Overview of Hilton Frankfurt City Centre

Hilton Frankfurt City Centre

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Hochstrasse 4, Frankfurt, 60313

Explore the area

  • Popular LocationZeil Shopping District3 min walk
  • Popular LocationMaintower10 min walk
  • Popular LocationRömer12 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)23 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt's Innenstadt neighbourhood, Hilton Frankfurt City Centre is in the city centre and near the airport. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Travelling with kids? Make time for Palmengarten, or head to an event or a match at Deutsche Bank Park. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's convenience for public transportation: Eschenheimer Tor Station is just steps away and Old Opera Station is 7 minutes on foot.
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Map

What's nearby

  • Zeil Shopping District - 3 min walk
  • Alte Oper - 6 min walk
  • Hauptwache - 7 min walk
  • Maintower - 10 min walk
  • Römer - 12 min walk

Getting around

  • Eschenheimer Tor Station - 2 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • PARK restaurant & terrace — 1 min walk
  • Vista Bar & Lounge — 1 min walk
  • Higematsu - 2 min walk
  • Bar ohne namen - 2 min walk
  • Apfelwein Klaus - 2 min walk

About this property

Hilton Frankfurt City Centre

Family-friendly Frankfurt hotel in Innenstadt, walk to Alte Oper
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 342 soundproofed rooms feature WiFi and MP3 docks. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Hilton Frankfurt City Centre offers 342 forms of accommodation with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Frankfurt hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 32 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 33 for adults and EUR 16.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms 15

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Pool
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Guest rating 4+
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Business-friendly
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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per accommodation, per stay
Dogs and cats welcome
Up to 44 lbs/20 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 75.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 33 for adults and EUR 16.5 for children (approximately)
  • Fee for in-room wireless Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Frankfurt Hilton
Hilton Frankfurt
Hilton Hotel Frankfurt
Hilton Frankfurt Hotel
Hilton Frankfurt Hotel Frankfurt
Frankfurt Hilton International
Hilton International Frankfurt
Hilton Frankfurt City Centre Hotel
Hilton Frankfurt City Centre
Hilton Frankfurt City Centre Hotel
Hilton Frankfurt City Centre Frankfurt
Hilton Frankfurt City Centre Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 457 out of 899 reviews
5 - Excellent 51%
Rating 4 - Good. 288 out of 899 reviews
4 - Good 32%
Rating 3 - Okay. 84 out of 899 reviews
3 - Okay 9%
Rating 2 - Poor. 36 out of 899 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 899 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room with view of the park and in great location.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to assist with our requests. Breakfast menu was great (I highly appreciated that they made me an omelette) and the hotel was clean and modern.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of my favorite hotels, however, this time due to the works in the hotel, it was horrible at day time. One day the lounge was not working, though the hotel charged for the executive room. Personnel was as usually very good, and did their best to soften the situation
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious, well-equipped rooms, great location
Stayed 1 night in Feb 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service!
The worse stay at Hilton! They gave us a room in the 1st floor where the music from the llounge was heard all night long. We were not able to sleep at all. We transferred rooms the next day only to fond out that the cold AC in the room given to us in the 6th floor is not working. To add to this, the bathroom was very dirty with dirt and hair left on the toilet seat! I had to clean the toilet bowl myself!!!
Stayed 7 nights in Feb 2020