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Overview of Steigenberger Metropolitan

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Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSkyline Plaza10 min walk
    Popular LocationDeutsche Bank Twin Towers12 min walk
    Popular LocationMaintower12 min walk
    AirportFrankfurt (FRA-Frankfurt Intl.)18 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt, Steigenberger Metropolitan is connected to a shopping centre. Alte Oper and Festhalle Frankfurt are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed.
Visit our Frankfurt travel guide
Popular Location

What's nearby

  • Skyline Plaza - 10 min walk
  • Deutsche Bank Twin Towers - 12 min walk
  • Maintower - 12 min walk
  • Congress Center Messe Frankfurt - 14 min walk
  • Nizza - 15 min walk

Getting around

  • Frankfurt (Main) Central Station - 3 min walk
  • Central U-Bahn - 3 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.) - 18 min drive

Restaurants

  • BRASSERIE M — 1 min walk
  • Fennischfuchser - 3 min walk
  • Coffee Fellows - 3 min walk
  • Panino - 3 min walk
  • Chez Ima - 4 min walk

About this property

Steigenberger Metropolitan

Luxury hotel connected to a shopping centre in Frankfurt with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a 24-hour business centre and self parking. All 131 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Steigenberger Metropolitan offers 131 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Self parking (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (6028 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per night
Dogs only
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Metropolitan and receive a full refund?
Yes, Steigenberger Metropolitan offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Metropolitan cancellation policy on our site for more details about any exclusions or requirements.
Is Steigenberger Metropolitan pet-friendly?
Yes, this property allows dogs (limit 1 per room). There's a fee of EUR 25.00 per pet, per night.
How much is parking at Steigenberger Metropolitan?
Self-parking is free at this property.
What time is check-in at Steigenberger Metropolitan?
Check-in is from 2 PM - midnight.
What time is check-out at Steigenberger Metropolitan?
Checkout is at noon.
Where is Steigenberger Metropolitan located?
Located in the heart of Frankfurt, this luxury hotel is within a 10-minute walk of Financial District, Frankfurt Trade Fair, and Skyline Plaza. Festhalle Frankfurt and Maintower are also within 15 minutes. Central U-Bahn and Frankfurt (Main) Central Station are within a 5-minute walk.
4.3
Excellent
5 - Excellent
502
4 - Good
363
3 - Okay
91
2 - Poor
29
1 - Terrible
11

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Having traveled to Frankfurt, We arrived at the hotel, only to be told that it was closed due to Covid 19.
Stayed 3 nights in Aug 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
this is actually good hotel around there
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Being next to Frankfurt Hbf is a great benefit because it allows for easy access to all transit systems and make a great central location from which to explore the region with day trips to Heidelberg, Nuremberg or Mainz. The sewage smell which might gave been entering the room through the ventilation system is difficult to tolerate at times, but the smell is usually temporary. The helpfulness and friendliness of the breakfast staff made for a very pleasant stay, and the food quality and variety is noticeable.
Stayed 3 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

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