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NH Collection Frankfurt City

Photo gallery for NH Collection Frankfurt City

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Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Overview of NH Collection Frankfurt City

NH Collection Frankfurt City

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Vilbeler Str. 2, Frankfurt, HE, 60313

Explore the area

  • Popular LocationZeil Shopping District2 min walk
  • Popular LocationRömer12 min walk
  • Popular LocationMaintower19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)14 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Innenstadt neighbourhood, NH Collection Frankfurt City is connected to a shopping centre. Alte Oper and Staedel Museum are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Fraport Arena. Guests love the hotel's location for the sightseeing.

What's nearby

  • Zeil Shopping District - 2 min walk
  • Konstablerwache - 4 min walk
  • Hauptwache - 12 min walk
  • Römer - 12 min walk
  • Maintower - 19 min walk

Restaurants

  • The Espresso BAR - 2 min walk
  • Daniel's Ristorante Italiano - 2 min walk
  • Phuket Thai Imbiss - 2 min walk
  • Koh Samui - 3 min walk
  • Savanna Restaurant - 3 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Eschenheimer Tor Station - 8 min walk
  • Frankfurt Airport (FRA) - 14 min drive

About this property

NH Collection Frankfurt City

Luxury hotel connected to a shopping centre in Frankfurt with fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 256 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and pillow menus.
NH Collection Frankfurt City offers 256 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 13-32 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Conference space (312 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 47-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per stay
Dogs and cats welcome
2 per room (up to 55 lbs/25 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash, cash, cash, cash and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City Frankfurt
NH Collection Frankfurt City Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 431 out of 978 reviews
5 - Excellent 44%
Rating 4 - Good. 398 out of 978 reviews
4 - Good 41%
Rating 3 - Okay. 92 out of 978 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 978 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 978 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, modern room with a very comfortable bed. Good location.
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was OK
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good hotel. Well positioned, quite new, friendly staff and great rooms.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021