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Overview of The Westin Grand Frankfurt

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Premium bedding, minibar, in-room safe, laptop workspace
42-inch flat-screen TV with satellite channels, LCD TV
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

The Westin Grand Frankfurt

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationKonstablerwache2 min walk
    Popular LocationRömer10 min walk
    Popular LocationMaintower18 min walk
    AirportFrankfurt (FRA-Frankfurt Intl.)19 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, Mar 25 2020 - Mon, May 31 2021.

Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 2 Bedrooms, Non Smoking (SW-M)

  • Sleeps 5
  • 2 Double Beds

Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Westin, Grand Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Grand Deluxe)

  • Sleeps 3
  • 1 King Bed

Westin, Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 Double Bed, Non Smoking (Grand Deluxe)

  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 Bedroom, Non Smoking (Duplex Suite, Bi-Level)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

About this area

Frankfurt

In the city centre, The Westin Grand Frankfurt is in Frankfurt's Innenstadt neighbourhood, a walkable area with good shopping. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Konstablerwache Station is just steps away and Frankfurt (M) Hauptwache Station is 9 minutes on foot.
Popular Location

What's nearby

  • Konstablerwache - 2 min walk
  • Frankfurt Cathedral - 9 min walk
  • Hauptwache - 10 min walk
  • Römer - 10 min walk
  • Maintower - 18 min walk

Getting around

  • Konstablerwache Station - 2 min walk
  • Frankfurt (Main) Ost Station - 3 min drive
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • Motions — 1 min walk
  • Sushimoto — 1 min walk
  • Zu den 12 Aposteln - 3 min walk
  • Baltique Deli - 3 min walk
  • The Espresso BAR - 4 min walk

About this property

The Westin Grand Frankfurt

Luxury Frankfurt hotel in Innenstadt, walk to Zeil Shopping District
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. All 371 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include wired Internet and minibars.
The Westin Grand Frankfurt offers 371 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.50 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 29.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: EUR 33 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Conference space (14956 square feet)
  • Meeting rooms 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 March 2020 to 31 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night
  • Tourism fee: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Covered self-parking fee: EUR 29.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Frankfurt Grand Westin
Westin Frankfurt Grand
Westin Grand Frankfurt
Westin Hotel Frankfurt Grand
Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Hotel Frankfurt
Westin Frankfurt
Frankfurt Westin
The Westin Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel Frankfurt

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 417 out of 807 reviews
5 - Excellent 52%
Rating 4 - Good. 265 out of 807 reviews
4 - Good 33%
Rating 3 - Okay. 80 out of 807 reviews
3 - Okay 10%
Rating 2 - Poor. 24 out of 807 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 807 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Feb 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Disaster
We booked this for a buiness trip and assumed we were staying in luxury hotel, far from it. Windows that don't work, dust on the desk to be given an excuse that the hotel was booked out so we couldnt check in early. Disaster!!!
Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 5 nights in Feb 2020

4/5 Good

Business traveller
Liked: Staff & service
Great location. The staff was very accommodating and helpful. Breakfast was satisfactory. The room, while clean, was dated and tired and the fitness center is in need of a facelift.
Stayed 3 nights in Jan 2020