Search Shopping Hotels in Farnham

"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness and maintenance, this hotel could be a much better place to stay "

"Lovely stay for our honeymoon, delicious food, great customer service, comfy and clean rooms - would definitely stay again"

"Arrived late so dinner was just finishing, able to order a coffee, or alcohol. But nothing else the coffee bar had space to sell other items like biscuits or cakes (Perhaps in the future). We wasnt told about a neurovirus outbreak the week before. A couple of guests mentioned it. Which explained why alot of cleaning was going on. Hence the 3 stars in parts of the review. Room was very nice and very clean. Spa again nice, but people allowed to lane swim outside the lane swim area, which was problamatic and 1 guest particularly unpleasant when he got in our way! Can't blame the hotel for his manners but he sbould be directed to the correct part of the pool. Breakfast, all staff very attentive, but let down by quality of products especially the sausages and bacon. Porridge however was excellent. Overall stay was pleasant and would stay again."

"Good location, clean room, pillows are a little hard but that maybe my preference, use of the health centre and pool was included, nice perk. Would recommend "

"I’ve stayed at this hotel a few times. The location in Windsor is excellent. Everything is within walking distance. The other times I’ve stayed there, I was in the newer annex building. Those rooms are modern and quiet. This time I stayed in the older main building. The view was lovely, but the room had some quirky things about it. Firstly, the floor boards creaked a lot. When my neighbours walked around, I could hear their floor boards too. They seemed to be awake a lot during the night, waking me up. I could also hear them talking. The room didn’t have a small refrigerator, which I missed. I tried sleeping with the windows open but the noise from outside was disruptive. The bed was comfortable and the bathroom was clean and functional but a small stand would have been a good addition to put toiletries on. The breakfast is excellent. The staff were all friendly and very helpful. I will stay there again, but not in the main building."

"Convenient location for Heathrow T5. Easy to park. Clean & well maintained. Nice bar area"

"Beautiful location and property very nice but can't believe there is no lift / elevator in the building. Disappointing breakfast offering. Two breakfast buffet offerings advertised, continental £12.95 and hot £16.95 but on the first day there was no hot buffet. Hot food was ordered a la carte from the kitchen (plated) and price remained £16.95 regardless of what was ordered. Surely pricing should have been adjusted. Overall a very pleasant stay but if you're a senior or someone with disabilities having no lift is a huge concern "

"The staff were incredible, Wendy is a star and redeemed what could have been a terrible stay. Her customer service is top notch and is a credit to the company."

"Second time of visiting. Lovely place and always lovely staff. Room is beautiful but cleaning standards could be better. Thick dust on the top of the shower and glass shelves. The bath has a dirty rim where the overflow is. The skirtings have a lot of dust. We love this place and would stay again but think they need to address the cleaning."