Search Hotels by Preferred in East Side from £176

The Hotel was absolutely fabulous & certainly lived up to expectations , We had a suite on the 14th floor . The Housekeeping was brilliant & the suite was extremely comfortable . The staff could not have been more professional , helpful & informative . I cannot name them all but Barbara on Reception . Sergio & Zak in the Lex Bar & as we were celebrating a birthday we booked a table in the upstairs area of the Lex Bar & had the most beautiful meal . Nicely cooked & well presented & our server...

This is an excellent, well run boutique hotel in a great area of NYC....but the overwhelming win here is the staff who cannot do enough to help - Gabby at the front desk and Gabriella at breakfast are amazing as are all the staff. This is how you do service - great job !! Rooms are typical NYC size, clean and well kept with all the essentials. Bed is super comfy (particularly for my old back) We will definitely be back.

We had a lovely, comfortable stay at the San Carlos hotel. Excellent cleaning service

First class hotel with a really attentive staff. Stayed four nights and loved it!

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

Such a well situated hotel slap bang in the middle of Manhattan, walking distance to most sightseeing/tourist hubs. Room was fantastic, spacious, tea/coffee making machine, fridge which was a bonus, would 100% stay here again. 5*

A lovely hotel - nice elegant good sized room. Location isn’t for everyone but I like being out of the craziness of midtown.

Yes

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.

Our stay at Pod 39 was very enjoyable. The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby. The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views. Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...

Best value for money, best service

Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Great location, helpful staff, excellent A/C in the midst of a record equalling heatwave.