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Flat-screen TV, DVD player, iPod docking station, pay-per-view films
Frette Italian sheets, premium bedding, down duvet, minibar
Frette Italian sheets, premium bedding, down duvet, minibar
Flat-screen TV, DVD player, iPod docking station, pay-per-view films

Guest reviews

4.7/5 Exceptional
135 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available


Explore the area

Popular LocationMuseum of Modern Art14 min walk
Popular LocationRockefeller Center17 min walk
Popular LocationRadio City Music Hall18 min walk
AirportNew York, NY (LGA-LaGuardia)22 min drive

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    About this area

    New York

    Located in New York's Upper East Side neighbourhood, The Lowell is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream Meadowlands are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and Chelsea Piers. Travelling with kids? Make time for Bronx Zoo, or head to an event or a match at Madison Square Garden. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

    Visit our New York travel guide
    Popular Location

    What's nearby

    • Museum of Modern Art - 14 min walk
    • Rockefeller Center - 17 min walk
    • Radio City Music Hall - 18 min walk
    • Lincoln Center - 20 min walk
    • Metropolitan Museum of Art - 6 min drive

    Getting around

    • Grand Central - 42 St. Station - 3 min drive
    • Lexington Av.-63 St. Station - 5 min walk
    • New York, NY (LGA-LaGuardia) - 22 min drive


    • Pembroke Room — 1 min walk
    • Majorelle — 1 min walk
    • Match 65 - 3 min walk
    • Bar Italia - 3 min walk
    • Daniel - 3 min walk

    About this property

    The Lowell

    Family-friendly New York hotel in Upper East Side, walk to Central Park
    Along with 4 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 74 individually decorated rooms provide free WiFi, free wired Internet and iPod docks. Guests will appreciate conveniences such as fridges and coffee makers, while flat-screen TVs with cable channels and DVD players provide a bit of entertainment.
    The Lowell offers 74 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

    This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

    Recreational amenities at the hotel include a fitness centre.

    The recreational activities listed below are available either on-site or nearby; fees may apply.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Sustainable Tourism Education Programme (STEP), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    • The Lowell is listed in the 2018 Travel + Leisure 500.
    • The property is a member of the Leading Hotels of the World.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Valet parking: USD 65 per night
    • Limo/town car service

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 34-89 per person
    • 4 restaurants
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • DVD player
    • Free cots/infant beds
    • Microwave (on request)
    • Fridge


    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • Arabic
    • Chinese
    • Danish
    • Dutch
    • English
    • French
    • German
    • Hindi
    • Hungarian
    • Italian
    • Japanese
    • Norwegian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Spanish
    • Swedish
    • Thai

    Business services

    • 24-hour business centre
    • Meeting rooms


    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel


    • Fireplace in reception
    • Smoke-free property

    Room amenities


    • Climate control (air conditioning)
    • Down comforter
    • Frette Italian sheets
    • Free cots/infant beds
    • Hypo-allergenic bedding
    • Premium bedding


    • Bathrobes
    • Designer toiletries
    • Hairdryer


    • TV channels
    • DVD player
    • Flat-screen TV
    • iPod dock
    • Films for purchase
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave (on request)
    • Minibar
    • Fridge


    • Connecting rooms available
    • Desk
    • Free newspapers
    • In-room massage
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Turndown service



    Check-in between 3 PM and 1:30 AM
    Minimum check-in age - 18


    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk


    Pets are allowed for an extra charge of USD 200 per accommodation, per stay

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for USD 60.0 per night.
    Free cots (infant beds)

    Payment types at the property

    American ExpressDiners ClubDiscoverMastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between USD 34 and USD 89 per person (approximately)
    • Valet parking fee: USD 65 per night (in/out privileges)
    • Pet fee: USD 200 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 60.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Property is also known as

    Lowell Hotel New York
    Lowell Hotel
    Lowell New York
    The Lowell Hotel
    The Lowell New York
    The Lowell Hotel New York

    Frequently asked questions

    Can I cancel my reservation for free at The Lowell and receive a full refund?
    Yes, The Lowell offers free cancellation on select room rates, because flexibility matters! Please refer to The Lowell cancellation policy on our site for more details about any exclusions or requirements.
    Is The Lowell pet-friendly?
    Yes, pets are allowed at this property. There's a fee of USD 200 per accommodation, per stay.
    How much is parking at this hotel?
    Valet parking is available for USD 65 per night.
    What time is check-in at this property?
    Check-in is from 3 PM to 1:30 AM.
    What time is check-out at this hotel?
    Checkout is at noon.
    Where is this hotel located?
    This family-friendly New York hotel is located in the historical district, within a 5-minute walk of Madison Avenue, Central Park and 5th Avenue. Central Park Zoo and Museum of Modern Art are also within 15 minutes. Lexington Av.-63 St. Station is only a 5-minute walk and 5 Av.- 60 St. Station is 5 minutes.

    Guest reviews

    Overall score and ratings for The Lowell

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Heaven in NYC

    They treat you like VIPs. Tastefully decorated rooms, magnificent restaurant, and the general atmosphere makes it feel like a pied-a-terre designed all for you.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Location Excellent staff Charming We thoroughly enjoyed our stay at the Lowell We will definitely return

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Small, unique, and beautiful property. Enjoyed our stay. The staff is helpful, courteous and professional.

    Stayed 5 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort
    Ask for a back room

    The room we had for this stay was a lower floor on street side, so very noisy through the night. The rooms are lovely, but damage to walls/floors is starting to show. Maybe a little refreshing is due, because the place is enjoyed so well. Staff is always top notch and helpful!

    Stayed 1 night in Sep 2019