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"Everything about this hotel is excellent. Great location only 15 minutes walk from Victoria line. Rooms were excellent and all the staff were fantastic. Will be staying again and highly recommend "

"Everything is great, very professional staff👌English breakfast is one of my favourite, especially the hush brown, which needs a pinch of salt to make it perfect, but I still love it. Apart from that they served poached eggs, sausages, croissants and amazing fresh melons! 😋"

"The fridge in my room was noisy. Otherwise, everything was good. The room was quiet traffic-wise. "

"The hotel and room were clean. The check in staff were great. However, the shower had nothing to keep the water in so we had to use all the towels to mop up the flood which was annoying, even though we reported it. As a result we kept having to order clean towels. We couldn’t book into swimming till you check in but there was no space for groups of more than 1. There was also a problem with the curtain that no one came to fix so we had to climb and deal with it ourselves. "

"Nice staff, very friendly and available. The hotel is tired. Loo y looks nice but rooms are very dated and hallways are "grubby". Main lobby lift was broken as were 2 other room lifts. The remaining lifts were so slow as well. Fridge in our room didn't work and the AC was wired up wrong (3 blower symbol was off and 0 blowers was on) Bathroom appears to have the apocalypse finish with silicone around the toilet. Beds on the firmer side. Room was very quiet though. Breakfast was not worth £21.50 per person, quality of the food was not up to scratch. The meat looked like it had been shown a light bulb and things like beans were cold even under a heat lamp. Poor selection of gluten free offerings (specific to us) we were assured we would have plenty of choice to pick from but tis was not the case. Overall hotel needs a refurbishment and serious though as to if you need anhotle breakfast as you can get a lot better for less in surrounding establishments "

"Check-in was a bit of a hassle, as there was some kind of issue going on. I waited quite a while. However, the staff was extremely understanding and helpful, and they did their best to get it resolved as soon as possible. In the end I was comfortably checked into my room and the rest of the stay was without any issues at all"

"Really clean, great shower, comfy bed, good value for money, great location. "

"Beautiful hotel in a great location, right across the street from a tube station. I will definitely stay there again. "

"No longer a luxury hotel, but always conv"