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"Personnel were very courteous and helpful at all times. "

"Every member of staff I came in contact with was super helpful and friendly. Thank you all so much for making my first stay in London a very memorable one. You're all amazing. Thank you!"

"The meals were excellent with a varied selection "

"It is located about a 5 minute walk away from Paddington Station. The building is lovely and it is historic. The rooms are clean, small, however we just slept there as we were touring London most of our time. The breakfast is fabulous and ended up being cost efficient as well. One meal that we didn't have to purchase. The staff are fabulous and kind. 24 hours."

"Great hotel at a great location. Centrally located and easily accessible via london tube"

"Great location "

"Very good room, very clean and comfortable. Florentine restaurant meal was good but boy did they try and rush you in and out. The hotel app failed to check me in or out, only success was the booking of the pool. Really enjoyed the pool, sauna and steam room. "

"The bathroom shower was not designed to drain properly.So we were always having to clean up the floor from all the water."

"Plan on staying here again in the future"