- Liked: Cleanliness, property conditions & facilities
The property was excellent. I booked for my wife's birthday and we honoured the booking despite the current situation. It was a shame that the leisure facilities and the restaurant were closed (I booked this hotel as my wife is a "foodie" and my 11 year old daughter loves to swim, so a pool is a prerequisite of any booking we make). We were not informed before arrival of the closures, though we did think that may be the case. We had to ask for my daughter's bed to be put up, even though we had booked for 3 and there were only two of everything, such as towels and cups. Food was only available from the bar and this was average to say the least. I was disappointed that the hotel didn't consider offering us an upgrade or a discount baring in mind the experience provided was not the one we booked. They did, however, provide a complimentary "packed" breakfast. It is a shame as we were looking forward to our visit.