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"I don’t normally leave reviews but felt this hotel earned it. We stayed here before our morning flight and it felt like our vacation still continued. The rooftop bar was a true vibe! Watching planes take off from a beautiful bar and being able to be outside on the roof top as well. We then ate dinner at Apron and the food was actually very delicious! The room was large and clean. Everything was so clean, modern and felt luxurious."

"I stayed at this hotel many years ago. It's exactly the same, so in dire need of room updates. I booked a superior room and the first one they sent us to seemed like it had been left for dead, like a college dorm room. There were no pictures on the wall. The furniture was super cheap, the bedding almost non-existent, and the bathroom was gross. I went to the front desk to complain and the manager gave us a new room which was appointed like the pictures which I appreciated. That said, the bathroom had no fan and dirty water would drip from the ceiling and the windows are so old they had mould around the edges. The furniture was even older. That said, the location is great and the ground floor tuck shop and cafe bar was excellent. We made it work but I will never stay there again."

"Excellent stay. I would 100% book again and highly recommend. We did have the largest room with a runway view as we needed space for a cot, which the hotel provided. Cannot comment on helpfulness of staff because we did everything remotely and did not speak with reception."

"As expected - consistently good."

"Loved my stay here will definitely return"

"Good location for Hatton Cross, room was clean. Not a very friendly hotel but did the job for a cheap 1x night stay. Breakfast exceptionally poor quality."

"I wanted to be close enough to the airport that I didn’t have to get transportation and that was the case. It was a little confusing at first when I arrived late at night in a strange airport with a lot of luggage but eventually the taxi service in the airport gave me the simple instructions as to how to find the hotel accommodations. I would recommend that be more explained to the hotel guests that are using the Hilton at the airport for the first time. It’s a very convenient location for an overnight layover staying that close to the airport."

"Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park "

"We had stayed several Times at Riu Madrid which is an excellent property which we always book even before booking our flights to Spain. However, we had not stayed in any other of their hotels. This time we chose the London property after hating our booked hotel and scrambling to find where to stay. The Riu London did not disappoint. We checked in within an hour of booking it in Expedia and when we got there we were welcomed with open arms. The hotel is spacious with all the amenities you could want, even a Gym and like the one in Madrid, the included breakfast is marvelous. Thanks Riu for saving our vacation. From now on I will search for Riu Hotels wherever I vacation before even entertaining the idea of staying somewhere else. "