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"Basic room but clean, tidy and good value for the price. Centrally situated and very near New Street station, bus stops, shops and restaurants."

"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing. Room was ok. Quiet. Awful smell emanating from the toilet though."

"Breakfast plentiful and good quality"

"Excellent staff very helpful at check in and also giving ideas for what to do in the area. Clean room and lovely breakfast."

"The staff were friendly, room was clean and our stay was delightful 🙂"

"Clean room, good bar service didnt try the breakfast"

"Very helpful staff "

"The staff was very helpful and the room was clean and comfortable."

"Room was spacious but the AC wasn’t working which was fine as they provided a fan. But we were offered a free drink. The fridge didn’t work which could be an issue for people who need it for health reasons but they had someone to fix it straight away, sadly it wasn’t fixable. The bar was great and plenty of seating. Breakfast was massive and really tasty but the coffee was like warm. Had a nicer one back in the room. "