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"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"Good size room with comfy beds and nice in room extras (hot chocolate and biscuits). Very convenient for NEC venues (short walk). Free parking and pool/jacuzzi a bonus. 2pm check in have plenty of time to relax before evening concert at pulse arena. Would stay again."

"Great location for NEC. booked a small room but it did everything I needed. Great value "

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some panic once when water refused to stop flowing.) You'll need to check there are accessibly available products for those not standing in the shower - again, just ask. Also check the hairdryer - if not as powerful as you like, they have others. The Perspex shower door was a real nuisance - I collided with it a few times (unnecessary for bath users but still swinging around). My telephone was also disconnected but I used an outside line."

"Very basic, no kettle for a hot drink in the room but convenient for early morning flights "

"Clean and comfy, everything worked and was in good condition"

"Perfect overnight stay before an early flight."

"Excellent evening meal. Noise from generator all night in room 142. The only downside to our stay. "