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"SAii Laguna is a wonderful spot to stay in phuket. It has direct beach access, a nice pool, and great dining options. "

"This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food...

"Fantastic hotel with top quality facilities. Super helpful and friendly staff. Limited options for eating in the local area - no problem for a short stay."

"Great resort very welcoming and friendly service, the facilities are first class and rightly so, I will be back and definitely recommend this resort to anyone "

"Very clean."

"For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile. We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient. "

"The staff was very responsible to any request i had. The massage were also amazing. Will definitely recommend for a chill stay close to the beach."

"I knew there would be a problem when we first walked in. The man checking us in seemed confused and was acting like we were a bother. Maybe he was confused because there were no other guests. Then he brought us to our room; to say it looked unkept and outdated would be generous. The furniture was chipped, peeling and stained. I’ve noticed beds in Thailand tend to be firmer, fine, but the pillows were 6inches thick and rock hard, and there was no comforter, only a sheet. I’ve never had my arms...

"Amazing staff, very kind and a high level of service."

"A well appointed hotel with excellent facilities, including for children (water features, Kids Club...). Our all-inclusive package was excellent value - a great room right by the pool, and lots of good food and drinks for the money! The food and drinks in the (only) restaurant/bar were good overall, with some excellent dishes, though also a few disappointing ones (mainly Thai, surprisingly). But what really let down the hotel, and so this review, was the service in that restaurant. It was often...