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Banyan Tree Phuket

Photo gallery for Banyan Tree Phuket

Featured image
Beach nearby, white sand, beach towels, beach yoga
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Banyan Tree Phuket

VIP Access
UNESCO Sustainable Property

Banyan Tree Phuket

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
33, 33/27 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket

Explore the area

  • Popular LocationLaguna Phuket Golf Club2 min walk
  • Popular LocationBang Tao Beach7 min walk
  • Popular LocationBoat Avenue Mall Phuket6 min drive
  • AirportPhuket (HKT-Phuket Intl.)19 min drive

Choose dates to view prices

About this area

Laguna

Located in Choeng Thale, Banyan Tree Phuket is in a national park and on a lake. Boat Avenue Mall Phuket and Bangla Road are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bang Tao Beach and Surin Beach. Don't miss out on a visit to Phuket FantaSea. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving and ziplining.

What's nearby

  • Laguna Phuket Golf Club - 2 min walk
  • Bang Tao Beach - 7 min walk
  • Boat Avenue Mall Phuket - 6 min drive
  • Bang-Tao Night Market - 7 min drive
  • Layan Beach - 9 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 19 min drive

Restaurants

  • Watercourt — 1 min walk
  • Banyan Cafe — 1 min walk
  • Tony - 3 min walk
  • The Palm Cuisine - 4 min walk
  • Cut Grill & Lounge - 5 min drive

About this property

Banyan Tree Phuket

5-star beach resort with a full-service spa
Spend the day relaxing at the nearby beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of Banyan Tree Phuket's 6 restaurants. All 217 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests will find upscale amenities, such as private pools and deep soaking bathtubs, along with thoughtful touches including bathrobes and slippers.
Banyan Tree Phuket offers 217 forms of air-conditioned accommodation with private pools and iPod docking stations. Rooms open to patios. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Choeng Thale resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a steam room, a fitness centre and complimentary bicycles.

Children aged under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banyan Tree Spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 km
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 1500 for adults and THB 750 for children
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Beach yoga
  • Canoeing
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 24 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Patio
  • Garden

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is a certified Thailand SHA Plus hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 6800 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 1500 for adults and THB 750 for children (approximately)
  • Airport shuttle fee: THB 1900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 6800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast 750 THB when sharing existing bedding.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 7 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Hotel Phuket
Banyan Tree Phuket Resort Choeng Thale
Phuket Banyan Tree
Banyan Tree Phuket Hotel Choeng Thale
Banyan Tree Phuket Choeng Tha
Banyan Tree Phuket Choeng Thale
Banyan Tree Phuket Resort
Banyan Tree Phuket Choeng Thale
Banyan Tree Phuket Resort Choeng Thale

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 425 out of 597 reviews
5 - Excellent 71%
Rating 4 - Good. 123 out of 597 reviews
4 - Good 21%
Rating 3 - Okay. 25 out of 597 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 597 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 597 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The initial room was nowhere close to good enough for occupancy. Thankfully we got upgraded but still wasted a night having to sleep in a dirty room. The staff were a bit hit and miss, some were lovely and very eager to help whereas one or two were rude, would ignore our greetings and make it seem like we were being a burden. Manager and assistant managers were good at listening to our concerns and fixing them as soon as possible. Cafe was a lovely place to eat, but the main restaurant was lacking a good amount of options. Overall I expected more from a 5 star and expensive place.
Stayed 6 nights in Aug 2021

2/5 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hero to zero Banyan Style
How to lose a newly loyal customer by Banyan Tree. I stayed at this hotel for 13 nights, one month ago. Aside from arguing about an Expedia gold early check in, and not being offered an upgrade, despite the place being deserted, everything was pretty perfect. I enjoyed it so much I returned last week for 6 nights. This second time was average at best. Have all the staff been replaced in the last two weeks? Housekeeping are lazy; a giant squashed fly was on my window when I arrived and still there when I left. Twice I had to call at 4pm to see if my room was going to be attended to at all. Twice my pool wasn’t cleaned. Housekeeping even decided to take my cut fruit out of my fridge one morning whilst I was out, for no apparent reason; it was spoiled by my evening return. Twice they forgot to give me capsules for the coffee machine. Just sloppy work. Breakfast arrived at random times, irrespective of when I ordered it. I even ordered a coffee for 8am to coincide with waking up. I was woken at 7am by a phone call asking if I wanted it “now”. Dinner was forgotten on one occasion. After an hour I chased up to find this out. Upon check out I am told “oops Expedia haven’t told us you are a gold member, so you aren’t getting the discounts gold members get”. Yeah right. This kind of business practice wouldn’t shock me in patong but in Phuket's supposed top hotel? Pretty poor. Conclusion. Not coming back.
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020