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"Absolutely great hotel. The staff was very helpful and friendly. Great amenities, clean room, great toilet. I loved my staying here. I shall definitely be back"

"This got to be one of the best hotels Ive ever stayed at in. 57 years ."

"I’m a gold member of Expedia. Reception promised me to send free drink coupon to my room yesterday during my check in. Passed check out time, no drinks coupon sent. Reception team should be more attentive."

"I arrived late evening and had an early morning flight. Everything needed to b e perfect - and it was!"

"The resort is next to some nasty smelling rotting trash. You will have to plug your nose walking down to the breakfast area. The food was ok but the foul stenches around the property make it hard to enjoy food. The beach is disappointing. It’s a pond and no real beachfront. Also sketchy looking murky water. No waves. Nothing. The pool is nice but the tiles were dirty, missing in many spots and kids in the adult pool. Bandages floating everywhere too. Bed is like a rock. Uncomfortable. Worth the $80 tho. Private pool access is nice too. Don’t drink the water! Not even for brushing teeth! "

"Our experience unfortunately did not match the positive reports we had read. Prior to arrival, I emailed to ask about early check-in, knowing it might not be possible. After a 12-hour overnight flight, we arrived at 13:00 and were repeatedly told to return in increments of 30–60 minutes, each time after housekeeping was contacted. At no point were we offered alternatives or guidance on how to spend the time, such as using the pool or exploring nearby areas. As first-time visitors to Bangkok, this lack of direction left us sitting in the bar until the official check-in time. We booked a pool-view room expecting balcony/terrace access, as shown in the photos, but the doors were locked with a sign stating “Do not open.” This made the upgrade pointless. Because we were never informed about the pool facilities or how to access them, we missed out on that experience entirely. Overall, the main issue was not the inability to check in early, but the poor communication and lack of hospitality. Clear information and proactive service would have made a significant difference."

"Probably the best location a family holiday, easy access to terminal 21, bts and mrt. Staff are incredible "

"Best"

"Very clean great staff"