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"Safe, great location"

"We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow."

"The staff are very polite and helpful. Checkin is quick all in all the place to stay at airport...6 mins walk from lobby .."

"Great "

"Great place "

"For me, this was a good option after flying in from Canada and landing late at night. Spent a day there to recover. The staff were extremely friendly and helpful. There's a little shopping center right across the street as well."

"From we arrived the front desk reception evening staff 23rd july made us fell welcome. The gentlemen who worked with Monalisa upon our arived and the other gentlemen that worked with here during Saturday shift were outstanding. In fact the entire reception staff were great. Lets not forget the ladies at the dinning area including the lady who assist me with getting a local mtn food card without her assistance were dead in the water phone wise. The housekeeping shorter house keeping lady with plaits in her hair that worked our floor room #355 went beyound her responsibilty to ensure our room was in order. Mr Elias who assist us with getting around was outstanding. The shuttle driving who worked the evening shift upon our arrival at the airport on 23rd july 2025 and departure on the afternoon of 30th july was great, he did not leave in fact he came looking for us when we were late returning from the airport foriegn exchange. The entire staff at the resort made our 8000 mile trip there memoriable. We have stayed at many hotels around the world and without a doubt this was our best. Thanks everyone from Mr and Mrs. Knowles. Even the local Mcdonalds down the street were great. "

"Lovely hotel"

"Great breakfast and friendly staff "