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"This is a fantastic hotel close to the V & A Waterfront. Staff are helpful and you have everything you need. Bus and boat tours are very close and I wouldn’t hesitate to recommend it. Lots of food and shopping options nearby, also the Watershed market."

"Everything perfect , extraordinary"

"Was given a room next to the pool. Didn't enjoy the noise and ghe fact that I had to keep windows blinds closed"

"Excellent staff. Very friendly. Very warm. The balcony door didn’t lock and the chain lock on main door was missing. One of the drawers in the bathroom was also off its track."

"Great stay. Brilliant location. Lovely room. Dinner menu a bit limited."

"The hotel is at the heart of Long street, good location, close to food, shopping but kind of shady with security. Nice staff, the breakfast could improve, more fruits"

"Great location"

"Staff where friendly and helpful, restaurants where great with a great choice of food, all in all an enjoyable experience "

"Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service."