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"Pillows and bed was comfortable. Good sised room with a Smart TV"

"When you arrive at the hotel car park the outside looks lovely and is a real sun trap for outdoor drinks. It’s a bit tricky finding reception from the car park so better signage would be helpful. Some areas of the hotel feel a little worn like the red carpet on the reception stairs entrance and the bathroom area of the room I stayed in, and the jacuzzi was out of order on my stay too which was a little disappointing. Most of the staff were really friendly and helpful (bar staff, cleaners and spa in particular) but there were a couple of occasions when I wasn’t acknowledged by small groups of staff. The room was spacious, very clean and comfortable. The bar area had a good atmosphere and the food was really tasty! Thai red curry special was a highlight of my stay. Breakfast was also really good with plenty of options. The gym is really well equipped and wasn’t too busy. Overall it’s a good hotel but needs a bit of tidying up."

"Food and clean"

"Wonderful reception friendly, clean room and dinner excellent.A beautiful quiet environment.Thank you"

"The Lion Hotel is ideally situated to explore Shrewsbury on foot and you can leave your car on the property, pay at the desk rather than the machine for £5 per day. It is a property that is both historic and with character, having said that the communal areas looked very tired. The room was spacious with a high ceiling, brown furniture and bare floorboards which squeaked with every step so be aware if you are prone to waltzing in your sleep."

"Shower mixer faulty. Couldn’t reach tepid temperature…. No refund offered after complaint."

"Central location of hotel is excellent. The room I was initially allocated had damaged drawers but the staff willingly offered an alternative room which was fine. The staff were friendly, welcoming and helpful - thank you for a lovely stay x"

"Characterful building, staff very friendly & helpful. Highly recommend."

"The reception staf was helpful but not very polite. Room was nice but was cold in the morning as heating was switched off.. Id rather have no heating in the evening under the blanket then to wake up into a cold room. "