Find Hotels with Pool in Cropthorne

"The staff were so friendly and also excellent with our dog!! Great place and would recommend. We also really enjoyed the breakfast too! "

"Stayed here for a business trip. Check-in was quick and efficient, and the reception staff were friendly and welcoming. The lobby felt bright, modern, and gave a good first impression. The room itself was clean, although there was a noticeable damp smell on arrival. The bathroom was also clean but felt a little dated and could benefit from a refresh. The bed was comfortable enough for a short stay. One challenge was the lighting — the room felt quite dark even with all the lights on, which made getting ready and doing makeup difficult. The bathroom lighting was also quite dull and not ideal. The main downside was the noisy ventilation system. As the weather was cold, switching it off wasn’t really an option, but the constant noise did make sleeping more difficult. Breakfast was the usual standard expected from Crowne Plaza — a self-service buffet with a good selection. The restaurant staff were welcoming and pleasant, which was a nice start to the day. Overall, a reasonable stay for a business trip, with friendly staff and clean facilities, but improvements to lighting, ventilation noise, and bathroom updates would enhance the experience."

"Sadly the pool was out of action during our stay although arrangements were made to use another hotel a 5 minute drive away. We were disappointed with in room facilities - the fridge had been removed and toiletries were very basic, shampoo no condition, shower gel no body lotion, no shower cap - definitely felt like costs were being cut!"

"Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break."

"The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others. "

"Friendly helpful staff, good breakfast and good value for money."

"Dated Expensive food and drinks Breakfast poor"

"A comfortable nights sleep."