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"Not many shops. Didn't visit the gym."

"Daniel the reception guy went out of his way to help me despite the freezing bathroom. An inside bathroom solved it!"

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "

"Enjoyed our stay at the castle. Staff were friendly and efficient giving great service. The courtyard rooms are small but well furnished and comfortable, also I thought great value. However we decided to upgrade to a larger state room and the staff were really helpful in enabling us to do that. You can really immerse yourself in the castle experience.The room was surprisingly warm as obviously no double glazing. Breakfast was excellent. If you are looking for a true castle experience you won't be disappointed. "

"Good value room, staff very pleasant throughout my stay "

"Great hotel in a good location close to shopping, restaurants and bars. Comfortable and spacious room but there was damage to the sink which had a large chip in it. Also only 2 pillows which were very thin and didn't have pillow protectors on them. They really should be replaced."

"Wonderful hotel. "

"The hotel is in a perfect spot if your in Newcastle, close the the Arena close to the Railway station also close to the city centre a perfect base "