Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

The hotel is surended by the golf course

Posted 28-Aug-2016
The hotel is rundown badly was disappointed and very expensive for such rundown place .
3out of 5
by A verified traveller from london

Medium standard hotel with golfcourse

Posted 09-Aug-2016
Pros: Beds and comfort .Staff very courteous nn
Cons: Needs refurbishment in public areas
Location: Only stayed one night
Comfortable beds .Shame about the view out over the rubbish bins
3out of 5
by A verified traveller from Lowestoft Suffolk

Nice hotel but requires updating

Posted 18-Jul-2016
Pros: The wifi. The noise at 6am in the mornings
Cons: The wifi system. Fridge or ice machine on landing.
Location: Heava Castle well worth a visit.
No fridge in room or ice machine on landing could not keep drinks etc. cool. No air conditioning but small fan supplied. The wifi is a problem every time you finish it requires you to renter password & code Our room was subject to a noise every morning at 6 am boiler or kitchen use. Very good breakfast. Bus stop out side hotel was very handy. Would use again as the location was good for our purpose at a reasonable cost.
3out of 5
by A verified traveller from Kent

Average hotel

Posted 11-Jul-2016
Pros: Location, view, staff, atmosphere, building.
Cons: Room decor, lighting, pricing of both room and food
Location: very spacious golf club outside, big driveway (good for cabs etc).
The staff are friendly, and the view is pleasing from the room. The rooms do the job, but are quite outdated and look quite tired, especially the hairdryers which had a funny smell when I used it. There was also no water available to boil for tea/coffee which was disappointing as they offered quite a lot of coffee sachets and teabags etc. Moreover, the lighting is a bit strange - there were so many switches and lamps everywhere! The bathrooms are nice though, and the breakfast was lovely! Overall, a bit pricey for what we got, especially with the room service menu and food menu.
4out of 5
by Glenda Lorna

Posted 27-Jun-2016 on Hotels
You did not inform me that the venue will have entertainment. It was noisy, but finished at a reasonable time.
3out of 5
by Stuart

This traveller left a rating score only Posted 19-Jun-2016 on Hotels
3out of 5
by A verified traveller

Cheap but not very cheerful.

Posted 18-Jun-2016
Pros: Room views
Cons: Almost everything else.
I went to this hotel because it claimed to be close to a particular place where I had business. In the event it was an hour's drive away. I felt cheated. I arrived five minutes after food service ended and the staff casually refused even to try to find me anything. Most unhelpful. The room was fine with very pleasing views, if rather tired. I left as soon as possible.
3out of 5
by Gary from Cardiff

So-so hotel, poor food, no phone signal dear wifi

Posted 17-Jun-2016 on Hotels
Hotel is a bit tired but clean and friendly staff. Food was not very good and very expensive considering the quality. Wifi was £5 per hour or £10 a day and there was an extremely limited mobile signal hence I think they feel that can charge for wifi - was a business trip so email access is important.
5out of 5
by Shaun from London

Charming and grand hotel!

Posted 14-Jun-2016 on Hotels
A lovely historical building with character and history (read about it in the room information folder). Obviously in the grounds of a golf course but it is a reminder of a slower, more luxurious time. The room was larger than most we have used - we did see a four poster bed in another room, though not ours, to my wife's disappointment! The breakfast was very good as was service. Some signs of wear and tear, but nothing to worry about. My wife's comment was "Miss Marples' drama set!" Would certainly stay there again.
3out of 5
by Iris

This traveller left a rating score only Posted 12-Jun-2016 on Hotels