The staff are friendly, and the view is pleasing from the room. The rooms do the job, but are quite outdated and look quite tired, especially the hairdryers which had a funny smell when I used it. There was also no water available to boil for tea/coffee which was disappointing as they offered quite a lot of coffee sachets and teabags etc. Moreover, the lighting is a bit strange - there were so many switches and lamps everywhere! The bathrooms are nice though, and the breakfast was lovely! Overall, a bit pricey for what we got, especially with the room service menu and food menu.