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"Lovely spacious immaculate room , very comfy bed. No bath but a lovely big shower. Lovely bar area in the hotel to relax if a day time , spa is fabulous. "

"Have stayed here many times, but this time I felt they were cutting corners - no biscuits with the coffee tray in the room, and this morning at breakfast most of the fruit juice cannisters were empty, and very little fruit on offer. I do not feel the bath is suitable for older people. I am 81 and had difficulty getting into the shower as the bath is so high. Its a good job there is a grab rail because the bath was so slippy to stand in to have a shower. Getting back out was also very difficult - the paper bath mat is not fit for purpose, ( another example of cutting corners)as it slipped on the tiled floor, and I felt unsafe. I spoke to Reception about this and at my request they provided me with a non slip rubber mat for the bath. Breakfast and dinner were to a good standard. Because of the problems I encountered, I am not sure if I want to stay again."

"Great hotel, huge bedrooms, lots of social space. Plenty of areas in spa so never felt crowded, breakfast small in comparison to others i’ve had but it was fine. "

"The room was very clean and the staff couldn’t be more helpful. The breakfast is always good with a good selection"

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"