Chalets in City of Winchester

"Room 227 smelt foisty & had a sky light in the roof with no curtain so it wasn't the most convenient room i have ever stayed in."

"Better instructions on where the parking is even with the app thing as they have none on site. Other than that good place to stay."

"Such a lovely hotel, full of history, the staff were helpful and perfect location for the historic dockyard"

"The only issue we had was when we finished our meal in the bar the plates and cutlery were not cleared from our table and were still on the table when we left the bar at the end of the evening"

"Bit better communication between reception and bar staff, wanted a bucket of ice reception told me to go to the bar and the bar staff said I could only have it if I brought a bottle of Prosecco. "

"No shops near by."

"Buse at the front desk was just exceptional! She handled some minor issues with such speed and efficiency, she is truly an asset to this company. The daily breakfast is outstanding in quality, service and variety. The pool is truly an added bonus being warm , large and having a hot tub. Even though I was not able to use the gym area it looked great! I highly recommend a stay at The Leonardo not only for its appeal but for the ease of walk ability to anything you may need or want. Also main train station about 10 min walk."

"Staff were incredibly helpful and friendly, and it's a nice hotel but far too warm to sleep. The first room I was given was 25 degrees when I opened the door. The staff helpfully moved me to a room on the other side which was cooler, but I struggled to sleep later as the temperature hovered around 21-22 degrees. The air conditioning is apparently 'centrally controlled' and just did not blow cool air at all."

"The room we stayed in was very close to the reception.We could hear people talking loudly which disturbed our sleep in more than one occasion.A sound proof door should be there between reception and the ground rooms to minimise or eliminate the sound.We also found dump in the bedroom walls, towards the main window and the bed sheets had holes on it."