Great location, some rude staff
Great location, just in the city centre which is great to visit the city, wine and dine or shopping.
The bed itself was really comfortable and the bedding fresh and clean. The ley out of the room was just great, very spacious. Coffee and tea facilities were brilliant and no problem when asking for extra milk. Fantastic breakfast, nice variety. Wine list prices far too pricy for our budget I am afraid, we would have loved to be able to have a glass of wine but at £12 per glass??
Sadly, our experience was dampen right at the end during checking out. We try to explain to the receptionist how our reservation included free parking and she was not interested in hearing us out, although I have prove of reservation where it clearly states: Double room with breakfast and free parking! She wouldn't wait for me to show her any reservation sleep and quite rudely put the bill for parking (£9) to pay there and then. Practically called us liars. Very disappointing as that was the only reason we went by car, we would have travelled by train otherwise. Very misleading information, not impressed!