Ratings based on 549 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Ideal location

Posted 29-May-2017
Pros: Location and was clean
Cons: Mini Fridge in the rooms
Location: Racecourse walking distance
The Air Conditioning wasn't working and expected a fridge in the room for the price we paid. The reception tried to charge me for two days breakfast and two days car park when we only had one breakfast and NO car.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

Perfect for a City Break !

Posted 25-May-2017
Stayed at the Abode for a birthday treat and thoroughly enjoyed it. It is perfectly situated for exploring Chester. We will definitely return... Highly recommended!!
4 out of 5
by A verified traveller from Southampton, UK

OK hotel with great position

Posted 24-May-2017
Pros: Clean and modern and in a great position. Staff were friendly and helpful.
Cons: Get the lifts working properly (very temperamental!) Get the fitness room set up. Have more seating in bedrooms. Clarify available parking.
Location: Superb position, virtually on the old city walls. The Miller and Carter restaurant in the same building is excellent for dinner.
The hotel is very modern and clean, but needs a good manager to sort out some outstanding niggles which I've listed under what can be improved. There's not enough hotel parking, but apparently you can use the council parking (in the same underground car park) as they have an agreement with them (better check with desk after you've parked). The fitness room wasn't set up when we were there. Only 1, flimsy seat in the bedroom - pretty poor. Try pressing the lift buttons twice to get them to work, even then you might be taken to the wrong floor.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

Ideal Location

Posted 21-May-2017
Pros: Location and relatively cheap overnight parking
Cons: Bigger Full English breakfast. I'm just a hungry caterpillar!!!!!
Location: You are only a five minute walk from the heart of the city. Shopping, Museums, Grosvenor Gardens, The River, The pubs, The Walls. Romans
Chose Hotel for its location, parking facilities and that's it. It was my birthday and wedding anniversary. Man behind the desk immediately upgraded our room, which was a nice surprise.. Met up with friends/relatives in Chester and had a meal and drinks around the city. Booked breakfast for the morning, that was excellent, the cooked breakfast was a bit stingy (i.m.h.o), the service was excellent though, all the toast and tea/coffee we could handle. Had a slight query about the room cost on checkout which was sorted out immediately by the staff, again excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel.

Posted 09-May-2017
Need to change the website to mention there is a gym onsite. Also the champagne bar was not open and this was not mentioned on booking / checkin.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in Chester

Posted 14-Apr-2017
Pros: Staff, location, rooms
Cons: Serve more Czech beers
Location: Very close to the city center
This was one of the best hotels I have stayed at in the UK. The hotel is new and modern and very well appointed, and is located only five to ten minutes from the city center. I would highly recommend this hotel to anyone going to Chester. The staff was exceptionally friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from stockport

over looks Chester race course some stunning views

Posted 27-Mar-2017
Stunning views from the 5th floor in the champagne lounge
4 out of 5
Recommended
for Everyone
by A verified traveller from Rutland

Over looking racecourse

Posted 27-Mar-2017
Pros: It was stylish and modern. With a spacious bedroom
Cons: Free bottled water in rooms
Location: Racecourse, shopping and restaurants. Walking the city walls
Weekend break in Chester to meet up with friends. Close to the shops but away from noisy city centre revellers.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Mar-2017
Lovely hotel, nice and close to race course and Chester centre
4 out of 5
Recommended
for Everyone
by A verified traveller from north east, england

Nice hotel, great location

Posted 05-Mar-2017
Thoroughly enjoyed our stay, comfy night sleep and nice relaxing bar to have some beers in. Only downside is some facilities in our room have seen better days, bathroom mirror a bit loose, some mould in bath, but apart from that, we would return if we visited Chester again