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"we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it"

"Very nice hotel, excellent location with regards to the airport. "

"Good"

"Had a overnight layover. Room was clean, bed was comfy, staff was kind "

"Arrived at 7.30pm so did not notice outside"

"it was very nice location and I like it "

"Clean "

"Stayed for one night for a girls weekend away to go to Chelmsford's Music Festival. Hotel was in a great location with parking. We had a spacious room with great amenities & a lovely lunch in the bar! Would definitely stay here again!! "