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We had a fantastic experience, every member of the hotel team were amazing.

The Mountain View from the the dinner table was amazing , food delicious Did find the mattress was to soft for me also the pillows

Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be...

I loved my stay here the staff were very pleasant and kind.

We had a great time. Nice clean hotel suitable and comfortable with kids

We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

Pilatus Kulm is just an amazing experience and worth paying extra for.

forth time at this hotel. always excellent service

Amazing areas

lovely place to stay

Fantastic facilities in pristine village! The staff were very helpful and attentive, with every of detail of our stay well planned.

Lovely hotel, lovely location, lovely staff. Wifi was patchy but maybe not such a bad thing for a retreat holiday! 😉

One of happiest and most memorable holidays to date, thanks in no small part to this wonderful hotel! We felt we had one of the best rooms in the hotel (on the 2nd floor with a large balcony looking towards the beautiful valley and mountains beyond), and the room provided everything we needed. The bed was particularly large and comfortable and had no end board (important for me, being 6’3”!). We took half board, and the food was of a consistently high quality. We particularly loved the salad...

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Great staff, specially Celina at front desk who helped me with milk for little one. Great breakfast menu and big spacious rooms, right opposite train station

Short bus ride (no. 24) from Luzern station. Open plan - no door to bathroom - very modern.

It was a lovely experience from checking in to checking out. The staff were so friendly and helpful. The area around the hotel was lovely. Within walking distance to the town. Would definitely recommend this hotel.

The hotel was in an excellent central location not only were there bus stops close by but the main train station was within easy walking distance. Our double bed was huge and very comfortable. The breakfast offered a lot of variety and Marco the breakfast assistant was polite and attentive. The amenities were all excellent and the only thing missing was a fridge in the room which is why I only gave 4 and not 5 stars .