Caracol Beach

Staff was amazing. Shout out to Felipe, Esai and Matilda. But ALL the staff were super, friendly and so helpful and accommodating. We were able to upgrade our room and loved the oceanfront sound and views. Our room kept so clean, sheets, towels and bar items changed daily.

Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel truly one of a kind. Exceptional hospitality, beautiful surroundings, and wonderful memories. Thank you, Kanan, for making our stay so memorable!

The staff unbelievably attentive to detail. Every restaurant excellent. Our favorite is the Blue Moon. Dress up. Pools fantastic. They have activities and music at one pool and the other pool is quite. Age group is mixed. Adult only. Rooms clean. Reasonably priced vacation. Drinks were very good when. You requested the better spirits