Title: Xoza Hotel Urban Escape Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xoza Hotel Urban Escape Hotel with free breakfast, near Cancun Mall ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/abe878b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e4d459f0-eaf7-42d2-b851-c492509cb18a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/74a0635b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9144644c_edited_18d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/0b5beefc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Xoza Hotel Urban Escape and take advantage of free continental breakfast, a free daily manager's reception and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. 8.4 Very good ## Popular amenities - Breakfast included - Gym - Pool - Housekeeping - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=111487520&PinnedHotelID=111487520&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/937d7ba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Hairdryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Superior Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/498b1706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Smart TV Separate bedroom Hairdryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 3 - 2 Double Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111490000/111487600/111487520/9816c152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Separate bedroom Hairdryer Private bathroom Digital channels In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,009 reviews £145 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,345 reviews £177 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,268 reviews £259 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,309 reviews £91 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5060000/5052400/5052348/51586db1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets The Vine Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,175 reviews £344 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Private beach nearby, free beach shuttle, beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101130000/101124300/101124286/a42bfd2f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,654 reviews £259 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23310000/23304900/23304849/eb6cee64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Vista Cancun Golf & Spa Resort - All Inclusive Puerto Juarez - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,002 reviews £248 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Minibar, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60050000/60043200/60043197/6fe99fce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 340 reviews £329 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Water park](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/74698c03.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 678 reviews £368 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Punta-Sam-Hotels-SLS-Playa-Mujeres-ALL-Inclusive-Collection.h107712995.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11870000/11868500/11868477/8ad4bb9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,330 reviews £246 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7c4e7dcb-8ec1-44e5-8cb4-f32be7ca42f3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-XOZA-CANCUN-Distinctive-Hotels.h111487520.Hotel-Information) ## About the area Located near the beach, Xoza Hotel Urban Escape is in Downtown Cancun, a neighbourhood in Cancun. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16825%2C-86.83833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vf7IwL2luYA4cxEzgbFogQ-QvuE=) Lopez Portillo, Cancun, QROO, 77513 ### What's nearby - Las Palapas Park - 19 min walk - 1.0 mile - Plaza 28 - 19 min walk - 1.0 mile - Cancun Mall - 2 min drive - 1.1 miles - Plaza Las Americas - 4 min drive - 2.0 miles - Ultramar Ferry Puerto Juárez - 6 min drive - 2.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive ### Restaurants - ‪Las Tortas de Cochinita - ‬4 min walk - ‪El Pocito - ‬7 min walk - ‪Barbacoa de borrego - ‬7 min walk - ‪a" la Burger - ‬6 min walk - ‪Antojitos Yucatecos Polcanes Y Panuchos - ‬4 min walk ## About this property ### Xoza Hotel Urban Escape Hotel near Cancun Mall You can look forward to free continental breakfast, a free daily manager's reception and a garden at Xoza Hotel Urban Escape. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym. Other perks at this hotel include: - An indoor pool - Free self-parking - A lift, a banquet hall and smoke-free property - A 24-hour front desk, meeting rooms and a billiards/pool table Room features All guest rooms at Xoza Hotel Urban Escape feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - 50-inch Smart TVs with digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/3dc9a90e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Blue Star Cancun Downtown Cancun - Pool - Hot tub - Breakfast included - Parking included 8.0 Very good 142 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/67000000/66600000/66597500/66597429/b505117f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mex Hoteles Downtown Cancun - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 454 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=66597429&PinnedHotelID=66597429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/74000000/73030000/73027900/73027877/f22bfff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Express Downtown Cancun - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 395 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=73027877&PinnedHotelID=73027877&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/w3000h1991x0y9-4c4f95a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 63 reviews £49 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 761 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 752 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,309 reviews £91 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500633/3fc7e840.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Plus Cancun Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 510 reviews £48 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=61500633&PinnedHotelID=61500633&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8850000/8844800/8844773/0c34a020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand City Hotel Cancun - Near Market 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 405 reviews £45 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=8844773&PinnedHotelID=8844773&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/31000000/30670000/30662100/30662003/857173de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viento Suites Cancún Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 221 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=30662003&PinnedHotelID=30662003&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:00 AM - Free daily manager's reception ### Things to do - 24-hour gym - Billiards/pool table - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### More - Air conditioning - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as XOZA CANCUN Distinctive Hotels Hotel XOZA CANCUN Distinctive Hotels CANCUN XOZA CANCUN Distinctive Hotels Hotel CANCUN ## Frequently asked questions ### Does Xoza Hotel Urban Escape have a pool? > Yes, this property has an indoor pool. ### Is Xoza Hotel Urban Escape pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Xoza Hotel Urban Escape? > Self-parking is free at this property. ### What time is check-in at Xoza Hotel Urban Escape? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Xoza Hotel Urban Escape? > Checkout is at noon. ### Where is Xoza Hotel Urban Escape located? > Located in Downtown Cancun, this hotel is within 1 mile (2 km) of Mercado 28, La Sagrada Familia Parish and Mercado 23. Plaza 28 and Extreme Adventure are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Xoza Hotel Urban Escape Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Amenities ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 18 8 - Good 6 6 - Okay 6 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Dmitrijs 18 Jun 2025 Liked: Cleanliness, property conditions & facilities Beautiful place to stay. ##### Dmitrijs Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Virginia 5 Jul 2025 Liked: Cleanliness Disliked: Amenities It’s a very new property and didn’t have all the amenities ready. ##### Virginia Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Jordan Keith 21 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Hotel staff was excellent. Property was brand new and clean. The free breakfast is cold ham and sliced bread. Cheap, fake orange juice. The Gym was nice but no AC. Very bad and inconvenient location. Very limited dining in the area and nk where to eat inside with AC. Broken waterlines inside the walls.....new construction. No towels in the pool..No paper towels to dry hands in public restrooms. Lobby is extremely hot and not properly climate controlled. No ventilation fan in bathroom. ##### Jordan Keith Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Sebastiano 28 Apr 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again. ##### Sebastiano Stayed 1 night in Apr 2025 ### 8/10 Good #### SANDRA 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Beside the no water for a day it was good ##### SANDRA Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Jason 9 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water, flooding issues and the staff left for the night without providing help. ##### Jason Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Jarell M 25 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Jarell M Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Idanet 9 Mar 2025 Liked: Cleanliness, staff & service The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality. ##### Idanet Stayed 4 nights in Feb 2025 ### 8/10 Good #### Alex 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Frente a una gasolinera y tienda Oxxo ##### Alex Stayed 1 night in Sep 2025 ### 6/10 Okay #### Esau 28 Sept 2025 No hacen limpieza ##### Esau Stayed 2 nights in Sep 2025 ### 8/10 Good #### Emily 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones limpias, buena atención ##### Emily Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hugo 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien todo ##### Hugo Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Mario 19 Sept 2025 ##### Mario Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### Daniel Jair 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar para estar, atención muy amables y muy cómodo para estar ![](https://a.travel-assets.com/ugc/hotel-reviews/8c4d5081-d625-45e7-a26f-33f2e113314c-1758005728166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Jair Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carlos 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien, llegamos ya tarde pero en todo momento nos atendieron muy bien, conocí a los recepcionistas de los 3 turnos y sin duda excelente servicio, el hotel es muy bonito y lo único que le hace falta es un restaurancito, de ahí en fuera todo fenomenal. Si regresaría. ##### Carlos Stayed 1 night in May 2025 ### 10/10 Excellent #### Viridiana 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me encanto.la atención de los recepcionista, el hotel apesar de estar en el centro de Cancún está bonito, te dan café de cortesía. Tiene una alberca techada, billar. Y a 10 minutos caminando está la lavandería 24 horas por si tú estancia es mayor. Me encantó ##### Viridiana Stayed 2 nights in May 2025 ### 10/10 Excellent #### Enrique 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buenas instalaciones y el personal siempre nos ayudó en lo que necesitabamos ##### Enrique Stayed 2 nights in May 2025 ### 8/10 Good #### Cesar 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cesar Stayed 1 night in May 2025 ### 10/10 Excellent #### Erika Figueroa 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente disfrutamos la estancia, ambiente tranquilo, el personal muy atento, nos dieron excelentes recomendaciones para comer, el cafecito gratis delicioso, todo muy bien, sin duda regresaria ##### Erika Figueroa Stayed 4 nights in May 2025 ### 10/10 Excellent #### Renata 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo, desde la limpieza, el que nos encargo, todo en excelentes condiciones, muy amables al tratar a uno, de verdad volvería a visitar ese hotel, tiene un oxxo enfrente y todo lo que necesite uno si lo tiene la recepción se lo dan, excelente servicio el mejor hotel 😻 ##### Renata Stayed 1 night in May 2025 ### 6/10 Okay #### Iris Adriana 16 May 2025 Requiero facturar y me dicen que ellos no me pueden facturar ##### Iris Adriana Stayed 1 night in May 2025 ### 10/10 Excellent #### Celene 15 May 2025 ##### Celene Stayed 1 night in May 2025 ### 8/10 Good #### Gabriela 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities me gusto que esta chiquito, nuevo, limpio y cumple con lo que promete. no me gusto que tiene un olor raro afuera del elevador. ##### Gabriela Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adrian 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Adrian Stayed 1 night in May 2025 ### 10/10 Excellent #### María Teresa 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel nuevo, cómodo, con todo lo necesario para descanaar. Minimalista y centrico. Peesonal amable. ##### María Teresa Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Hotel NYX Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Grand Oasis Palm - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [The Royal Sands Resort & Spa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Sands-All-Inclusive-Resort-Spa.h1139341.Hotel-Information) > > [Grand Fiesta Americana Coral Beach Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Fiesta-Americana-Coral-Beach-Cancun-All-Inclusive.h12689.Hotel-Information) > > [Live Aqua Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancun-All-Inclusive-Adults-Only.h1140762.Hotel-Information) > > [Emporio Cancun Optional All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Emporio-Cancun-Optional-All-Inclusive.h571397.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Cancun Bay All Inclusive Hotel](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Grand Oasis Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information)