expedia

Photo gallery

Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, free pool cabanas, pool loungers

Guest reviews

4.3 out of 5 Excellent
1,702 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationChac Mool Beach1 min walk
Popular LocationLa Isla Shopping Mall19 min walk
Popular LocationCancun Interactive Aquarium19 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

  • Premium Junior Suite Lagoon View

    Room amenities

    • 323 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsPremium Junior Suite Lagoon View
  • Premium Junior Suite Ocean View

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPremium Junior Suite Ocean View
  • Suite, 1 Bedroom, Oceanfront

    Room amenities

    • 645 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Oceanfront
  • Presidential Suite, Ocean View

    Room amenities

    • 1367 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsPresidential Suite, Ocean View
  • Junior Suite, Oceanfront

    4.4/5 guest room rating

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 1 Double Bed and 1 King Bed
    More detailsJunior Suite, Oceanfront
  • Junior Suite, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 387 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 1 Double Bed and 1 King Bed
    More detailsJunior Suite, Ocean View
  • Family Suite (Junior)

    3.7/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Large Single Bunk Bed
    More detailsFamily Suite (Junior)
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 4
    • 1 King Bed OR 1 Double Bed and 1 King Bed
    More detailsStandard Room
  • Junior Suite Beachfront Swim Up -Adults Only

    Room amenities

    • 323 sq ft
    • Beach view
    • Sleeps 3
    More detailsJunior Suite Beachfront Swim Up -Adults Only
  • Junior Suite

    3.8/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 4
    • 1 King Bed OR 1 Double Bed and 1 King Bed
    More detailsJunior Suite
  • Suite, 1 Bedroom

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom, Ocean View

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Ocean View
  • Junior Suite, Beachfront (Walk Out)

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 1 Double Bed and 1 King Bed
    More detailsJunior Suite, Beachfront (Walk Out)

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Panama Jack Resorts Cancun All Inclusive is near theme parks and on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Chac Mool Beach - 1 min walk
  • Forum Beach - 17 min walk
  • La Isla Shopping Mall - 19 min walk
  • Cancun Interactive Aquarium - 19 min walk
  • Cancun Convention Center - 2 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Casa de Rosa — 1 min walk
  • Viaggio — 1 min walk
  • Limoncello - 4 min walk
  • Lorenzillo's - 4 min walk
  • Tacun - 7 min walk

About this property

Panama Jack Resorts Cancun All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Panama Jack Resorts Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 458 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and plasma TVs with cable channels. Other amenities available to guests include free minibar items, balconies and room service (during limited hours).
Panama Jack Resorts Cancun All Inclusive offers 458 forms of accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 55-inch Plasma televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

Outdoor space

  • Balcony

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between noon and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Caribe Real
Gran Caribe Real
Gran Caribe Real Cancun
Gran Caribe Real Resort
Gran Caribe Real Resort All Inclusive
Gran Caribe Real Resort All Inclusive Cancun
Gran Caribe Resort
Gran Real Caribe Resort
Gran Real Resort
Real Gran
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Hotel
Gran Caribe Resort All Inclusive Cancun
Panama Jack Resorts Cancun All Inclusive Cancun
Gran Caribe
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
Panama Jack Resorts Cancun All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Panama Jack Resorts Cancun All Inclusive and receive a full refund?
Yes, Panama Jack Resorts Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Panama Jack Resorts Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Panama Jack Resorts Cancun All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Panama Jack Resorts Cancun All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Panama Jack Resorts Cancun All Inclusive?
Valet parking is free at this property.
What time is check-in at Panama Jack Resorts Cancun All Inclusive?
Check-in is from noon to midnight. After-hours check-in is not available.
What time is check-out at Panama Jack Resorts Cancun All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Panama Jack Resorts Cancun All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Panama Jack Resorts Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Costa Occidental de Isla Mujeres National Park, La Isla Shopping Mall and Cancun Interactive Aquarium. Cancun Convention Center and Chac Mool Beach are also within 1 mile (2 km).
4.3
Excellent
5 - Excellent
945
4 - Good
490
3 - Okay
148
2 - Poor
63
1 - Terrible
56

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay with this beautiful great Hotel. The staff is jus wonderful and the place is absolutely immaculate. Not many places keep their image as tidy we were so impressed how efficient everyone is and mostly all the staff will always give you a kind smile.
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we were given a room that had a bad smell. The internet went out for an entire day. No entertainment, pool closed at 7:00pm gym closed at 5:00pm. No food or liquor after 11:00pm, no night life. Inside bar is better than the outside bar. Staff is very friendly
Stayed 4 nights in Oct 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with family, Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service
I view of the ocean was amazing. I have been coming to this specific hotel for years. I enjoys it. Only problem is that most of the restrooms have no ac due to it being on first floor. They are so hot are hard to breath. Mybe if open windows to lwt some air in would be good. I would recommend also installing big fans becuase the lobby area bar areas tend to get hot for guests. Even at night. I wouldnt mind a big fan blowing hot air. Other than that, hotel is great, staff is friendly and helpful. The food needs to be changed up. Same food all these years.
Stayed 3 nights in Oct 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code

https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
https://www.expediagroup.com