Title: Pachamaya Holistic Wellness & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pachamaya Holistic Wellness & Spa Travelers can find relaxation through yoga classes and spa tubs after a round on the nearby 18-hole golf course, or enjoy local cuisine in garden surroundings ## Photo gallery for Pachamaya Holistic Wellness & Spa ![Restaurant - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/a709cbee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/33d70373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, individually furnished, bed sheets - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/12c9fc75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/20334ac6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/7be3e9db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Downtown Cancun's Pachamaya Suites, Wellness Spa, Retreats offers a complete escape with an 18-hole golf course, Thai massage, and aromatherapy. Enjoy Chamana restaurant, an art gallery, designer stores, and an outdoor pool with complimentary cabanas. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £60 includes taxes & fees 15 Feb - 16 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Studio Suite ![Deluxe Studio Suite | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/084033f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite 8.8 Excellent 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Separate bedroom Private bathroom Free bottled water Eco-friendly cleaning supplies Wardrobe - Garden view - 323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Futon ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/b096a5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Blackout curtains Separate bedroom Private bathroom Free bottled water Eco-friendly cleaning supplies - Garden view - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Bunk Bed ### View all photos for Grand Room ![Grand Room | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/10c0cc9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Free bottled water Eco-friendly cleaning supplies Wardrobe Pet friendly - Garden view - 344 sq ft - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Grand Double Room ![Grand Double Room | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/af443e28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Free bottled water Eco-friendly cleaning supplies Wardrobe Pet friendly - Garden view - 355 sq ft - 1 bedroom - Sleeps 6 - 1 King Bed and 2 Single Bunk Beds ### View all photos for Superior Double Room ![Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/7138720b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Free bottled water Eco-friendly cleaning supplies Wardrobe Pet friendly - 355 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/4c3ebf9c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,004 reviews £862 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=26b81c7a-2fc5-4054-9062-c412dc052e4f&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199400/1199347/b8f0a59c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Cancun Downtown Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Pachamaya.h96962458.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Pachamaya.h96962458.Hotel-Information) ## About the area Located in Downtown Cancun, a neighbourhood in Cancun, Pachamaya Holistic Wellness & Spa is in the entertainment district and near a boardwalk. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Extreme Adventure are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ziplining and cave exploring. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16367%2C-86.82279&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9bAgQAveOmXaUr_hbH1SVeCj68w=) Av Uxmal, Lote 19, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 5 min walk \- 0.3 miles - Las Palapas Park 6 min walk \- 0.4 miles - Mercado 23 8 min walk \- 0.5 miles - PlayCity Casino 8 min walk \- 0.5 miles - Plaza 28 17 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 20 min drive ### Restaurants - The Healthy Place 3 min walk - Temakita 6 min walk - Taqueria Coapeñitos 4 min walk - Ty-Coz 5 min walk - Steak House 5 min walk ## About this property ### Pachamaya Holistic Wellness & Spa Upscale hotel near Puerto Cancun Marina Town Center At Pachamaya Holistic Wellness & Spa, you can look forward to an adjacent golf course, a terrace and an art gallery on-site. Tee up with amenities, such as a golf clubhouse and golf caddies, at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body scrub, a body treatment or a deep-tissue massage. Be sure to enjoy a meal at Chamana, the on-site restaurant. Pilates classes and yoga classes are offered at the gym; Pachamaya Holistic Wellness & Spa also has designer shops on-site, a garden and dry cleaning/laundry services. In addition to car hire on-site, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and books - A water dispenser, massage treatment rooms and scooter hire Room features All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to amenities such as free bottled water. Extra conveniences in all rooms include: - Showers and shampoo - Wardrobes/cupboards, eco-friendly cleaning products and housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/2be0b8d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enigmatic Boutique Hotel Downtown Cancun - Pool - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 30 reviews £90 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/67000000/66600000/66597500/66597429/2036b375.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mex Hoteles Downtown Cancun - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 514 reviews £46 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=66597429&PinnedHotelID=66597429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9770000/9768400/9768352/cabc1f6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mezcal Hotel Downtown Cancun - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 202 reviews £93 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9768352&PinnedHotelID=9768352&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/1000000/30000/26100/26030/w3348h2207x38y36-e3a8c496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Hacienda Cancun Downtown Cancun - Pool - Breakfast included - Kids’ pool - Parking included 8.6 Excellent 979 reviews £77 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=26030&PinnedHotelID=26030&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 817 reviews £52 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/afceff40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 539 reviews £45 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=61500633&PinnedHotelID=61500633&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/c01ed18e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 28 Downtown Cancun - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 91 reviews £62 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92500000/92498400/92498346/bcfeb174.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Sofia great apartments & estudios Downtown Cancun - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.8 Excellent 101 reviews £94 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=92498346&PinnedHotelID=92498346&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96962458,96368738,66597429,9768352,26030) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle on request for a surcharge - Area shuttle (surcharge) up to 100 kilometres - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Beach shuttle (surcharge) - Bus station shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Onsite parking available only on request - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible van parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 350 to 500 per person - A restaurant - Coffee and tea in common areas ### Restaurants on site - Chamana ### Things to do - 18-hole adjacent golf course - Art gallery - Books - Designer stores - Games - Golf caddies - Golf carts - Golf clubhouse - Gym - Music library - Optional golf privileges - Outdoor pool - Pilates classes - Scooter/moped rentals - Shopping - Yoga classes ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Shared refrigerator - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping on request - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bus station shuttle - Accessible train station shuttle - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible van parking ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Communal living room - Eco-friendly cleaning products used - Electric bike charging - Local artist showcase - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Cleaning products are eco-friendly - Individual decor - Individual furnishings - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds This property welcomes adults only ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person - Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10) - Pet deposit: MXN 500 per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Long-term renters welcome This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Alcohol is not served at this property A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Pachamaya Pachamaya Holistic Wellness & Pachamaya Suites Wellness Spa Retreats Pachamaya Holistic Wellness & Spa Hotel Pachamaya Holistic Wellness & Spa Cancun Pachamaya Holistic Wellness & Spa Hotel Cancun ## Frequently asked questions ### Does Pachamaya Holistic Wellness & Spa have a pool? ### How much does it cost to stay at Pachamaya Holistic Wellness & Spa? ### Is Pachamaya Holistic Wellness & Spa pet-friendly? ### How much is parking at Pachamaya Holistic Wellness & Spa? ### What time is check-in at Pachamaya Holistic Wellness & Spa? ### What time is check-out at Pachamaya Holistic Wellness & Spa? ### Does Pachamaya Holistic Wellness & Spa provide a shuttle to the airport? ### Where is Pachamaya Holistic Wellness & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pachamaya Holistic Wellness & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 76 8 - Good 26 6 - Okay 6 4 - Poor 5 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Edelmiro 21 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect. ##### Edelmiro Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Carl 21 Jan 2026 Liked: Cleanliness, staff & service Super friendly staff ##### Carl Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Edward 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience ##### Edward Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Mouna 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities. ##### Mouna Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rebecca 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby. ##### Rebecca Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Alina 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The best staff! Great location and rooms are clean and comfortable. Totally recommended the place ##### Alina Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Byanka Florius 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel ##### Byanka Florius Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### ifueko 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the ambience and staff. ##### ifueko Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Jorge 4 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the staff and the facilities. Excellent! ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Vicky 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well. ##### Vicky Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alexandro 7 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again. ##### Alexandro Stayed 9 nights in Aug 2024 ### 8/10 Good #### BIK FUN 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked. ##### BIK FUN Stayed 1 night in Mar 2025 ### 8/10 Good #### Jordan 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet and private. Great for zen and relaxation! ##### Jordan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Andrew 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean. ##### Andrew Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Marian 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant. ##### Marian Stayed 11 nights in Jan 2025 ### 8/10 Good #### Normand 12 Jan 2025 Liked: Amenities The room was goof quality/price ##### Normand Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Chris 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pachamaya Palace This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this "Wonderful Place". It's been "Truly a Gift" for me. ##### Chris Stayed 1 night in Oct 2024 ### 8/10 Good #### Mikael 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience at this hotel. The staff was really friendly from the beginning. Here are some positive notes: The massage service was amazing and affordable. We rented a car and everything was nearby, at a 10min driving distance. There was also a gym nearby (evolve) which is not even a 5 minute walk. A lot of restaurant options as well near the hotel. Here were some points where there is room for improvement: In the pictures prior to renting the room, we saw a fridge but in our room there wasn’t any (deluxe studio king bed room). No iron in the room for the clothes (but can ask the reception for it, need to hand it back once done using) and no TV (makes sense as it is a wellness hotel, ideal for relaxing) ##### Mikael Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Helen 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND! ##### Helen Stayed 5 nights in Oct 2024 ### 8/10 Good #### Ed 15 Feb 2025 Nice, clean, not a lot of amenities but close to good restaurants. No tv in room. Good wifi tho ##### Ed Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Natanael 17 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Very clean, in good repair, great location, walkable, classy restaurants, but also cheap eats easily accessible. I would not trust the hotel/hostel staff to coordinate any type of airport transport as they are not organized. ##### Natanael Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Bruna 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind all the time, there was always someone to help available. The pool and yoga class were also quite nice, exceeding expectations. Matters was a bit hard for my taste but still ok. It would be nice if they could improve the shower heads. It was hard for someone not too tall to shower because most of the water was aimed at the wall, and without washing the hair, it was impossible to stand straight. If the heads were adjustable, it would be a huge improvement. I would still totally recommend this stay, hoping to go back soon! ##### Bruna Stayed 3 nights in Mar 2025 ### 4/10 Poor #### grace 24 Oct 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities This was a last minute booking due to a very dirty and dangerous hotel we book the last night before our return flight. The girl at the front desk was very nice and friendly. The room itself was spacious and clean, however there were not blankets, no good pillows, and the mattress need to be change. They were bend in the .middle and rock as a rock. ##### grace Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kajal 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pachamaya Wellness Spa When I booked Pachamaya at the last moment due to flight cancellations I was merely looking for a place to stay, but what I got was surprizing and unexpected in a very good way. They are a holistic wellness center and deserve the stars they have. The lady at the reception, Lucero was friendly and courteous. Tho I was unable to attend their wellness activities, I did take advantage of their spa services and it provided the much needed theraputic relaxation. The room was not sound proof but I had restful sleep both nights I stayed with them. Several great food options around the place. Safe neighborhood for pedestrians. ##### Kajal Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Krisie 26 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Especially for a solo traveler, safety is the on the top of mind. The place let you feel like at home. Soft and light music playing in the background with aromatic fragrance in the air reduce the stress right away. Either you are relaxing by the pool or stretching on the mat at patio, or sipping and/or dinning under soft lighting surrounded by the green, you will find whatever you need as a break from traveling. Close to the safest area in the city, City hall and public transit, walking distance to the local shopping and hidden jems. With flexible types of accommodations and warm hearted staff, you can find people from all walks of life, different continents and difference age group flocking here even in the slow tourist season. ##### Krisie Stayed 6 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [GR Solaris Caribe Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Caribe-By-Solaris-Deluxe-All-Inclusive-Resort.h4166967.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Cancun Bay All Inclusive Hotel](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) > > [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [GR Solaris Cancun & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Solaris-Cancun-Spa-All-Inclusive.h1110099.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [NIZUC Resort and Spa](https://www.expedia.co.uk/Cancun-Hotels-Nizuc-Resort-And-Spa.h5531551.Hotel-Information) > > [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > > [Temptation at The Tower Cancún All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-The-Tower-By-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h23155856.Hotel-Information) > > [La Palma Beachfront Hotel & Club Nautico](https://www.expedia.co.uk/Cancun-Hotels-La-Palma-Beachfront-Hotel-Club-Nautico.h22271277.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun](https://www.expedia.co.uk/Cancun-Hotels-Casa-Tortugas-Boutique-Hotel.h53338654.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Krystal Grand Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Krystal-Grand-Cancun.h57240936.Hotel-Information) > > [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) ---