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Overview of Omni Cancun Hotel and Villas All Inclusive

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On the beach, white sand, beach cabanas, beach massages
On the beach, white sand, beach cabanas, beach massages
On the beach, white sand, beach cabanas, beach massages
Indoor pool, 3 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas
VIP Access

Omni Cancun Hotel and Villas All Inclusive

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMaya Cancun Museum1 min walk
    Popular LocationAquaworld14 min walk
    Popular LocationDelfines Beach17 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Omni Cancun Hotel and Villas All Inclusive is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Cancun Interactive Aquarium and Ventura Park Cancun are popular area attractions. Travelling with kids? Don't miss Aquaworld. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Maya Cancun Museum - 1 min walk
  • Aquaworld - 14 min walk
  • Ballenas Beach - 17 min walk
  • Delfines Beach - 17 min walk
  • El Rey Ruins - 2 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • La Vista/ Rodizio — 1 min walk
  • Pina Colada/Grill — 1 min walk
  • El Conquistador - 14 min walk
  • Tempo By Martin Berasategui - 18 min walk
  • Mikado - 20 min walk

About this property

Omni Cancun Hotel and Villas All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Omni Cancun Hotel and Villas All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 342 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include free minibar items and rainfall showerheads.
Omni Cancun Hotel and Villas All Inclusive offers 342 forms of accommodation with free minibar items and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2017.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, a spa tub and a steam room.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 7 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated guest rooms – December 2017
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • New Year's Eve (31 December) Gala Dinner per adult: USD 2000
  • New Year's Eve (31 December) Gala Dinner per child: USD 1000 (from 4 to 11 years old)
  • A tax is imposed by the city: USD 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility

Property is also known as

Cancun Hotel Omni
Omni & Villas All Inclusive
Omni All Inclusive
Omni Cancun Hotel
Omni Cancun Hotel & Villas All Inclusive
Omni Cancun Hotel All Inclusive
Omni Cancun Hotel Villas All Inclusive
Omni Hotel Villas All Inclusive
Omni Cancun Villas All Inclusive
Omni Cancun Hotel And Villas
Omni Hotel Cancun
Omni Villas All Inclusive
Omni Cancun Hotel Villas
Omni Cancun Inclusive Cancun
Omni Cancun Hotel and Villas All Inclusive Cancun

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 1045 out of 2065 reviews
5 - Excellent 51%
Rating 4 - Good. 604 out of 2065 reviews
4 - Good 29%
Rating 3 - Okay. 223 out of 2065 reviews
3 - Okay 11%
Rating 2 - Poor. 117 out of 2065 reviews
2 - Poor 6%
Rating 1 - Terrible. 76 out of 2065 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall great experience
Stayed 6 nights in May 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Just a couple of things kept this from being a perfect rating. There was nothing really special about the room itself, it was just like thousands of hotel rooms across the world. 2 queen beds, bathroom, closets, safe... all pretty standard. The beds were a little hard (firm) for my comfort. The whole facility, though very nice still, is beginning to show it’s age. Making reservations in the “nicer” restaurants is impossible. Started trying to get a reservation at DaVinci immediately at 9:00 a.m. only to be told there were no reservations available. How can that be possible? Same story for LaVista. There were no ice machines available due to COVID restrictions I assume. My wife likes COLD sodas. Called room service for bucket of ice. It never came on the 1st night. It took 3 phone calls on the 2nd night. Finally got it going in nights 3 and 4. Even with these minor complaints, we thoroughly enjoyed our stay and plan to go back again at some point in the future.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with partner
Everything is easily accessible and the staff go above and beyond to ensure your stay is very pleasant.
Stayed 6 nights in May 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
The beach was washed away, which was sad. Made the best of it, the palapas were gone which didnt give you a place to lay out.
Stayed 7 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enrique at Da Vinci was an outstanding waiter. Geraldo at the Coffee Bar was great. Tomas, the bartender at the pool bar was the hardest worker at the property. La Paloma buffet the food was always cold. The Amamation team needs some improvement. Would visit again.
Stayed 14 nights in Apr 2021