Title: Hotel Soberanis Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Soberanis Hotel with a 24-hour front desk, near Plaza Las Americas ![Front of property](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/84a22e9f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/97aafdfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/102a5496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/7934d2bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/7a2084d0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Soberanis, in Downtown Cancun's vibrant heart, offers complimentary in-room WiFi and a business center for work needs. The multilingual staff, praised consistently, provides tour and ticket assistance to help guests explore the area. 7.0 Good ## Popular amenities - Room service - Laundry - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/cf977610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Flat-screen TV Ceiling fan Private bathroom - 269 sq ft - City view - Sleeps 3 - 2 Double Beds ## You may also like Ad ![9 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/0a224926_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Soberanis.h1785138.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Soberanis.h1785138.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15766%2C-86.82658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8huqkjJwfKCfYDmGGMAkX-j-49Y=) Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500 #### What's nearby - Las Palapas Park - 5 min walk - 0.3 miles - Benito Juarez Municipal Building - 5 min walk - 0.3 miles - Plaza 28 - 9 min walk - 0.5 miles - Plaza Las Americas - 17 min walk - 1.0 mile - Puerto Cancun Marina Town Center - 10 min drive - 1.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive #### Restaurants - ‪Rolandi's - ‬4 min walk - ‪Taqueria El Poblano - ‬3 min walk - ‪Hunter Bar - ‬3 min walk - ‪El Polilla - ‬5 min walk - ‪Tortas Momolich - ‬4 min walk ## About this property ### Hotel Soberanis Hotel near Plaza Las Americas Hotel Soberanis provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi. Other perks include: - A lift, a banquet hall and multilingual staff - Luggage storage, a 24-hour front desk and 1 meeting room - Tour/ticket information, smoke-free property and a front desk safe Room features All 77 individually furnished rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Free extra beds, ceiling fans and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/97000000/96800000/96796100/96796016/4cc1e550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Caps Cancún Hospedaje Zona Hotelera - Free WiFi - Air conditioning - Bar - 24/7 front desk 9.0 Wonderful 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=96796016&PinnedHotelID=96796016&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 765 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4240000/4235500/4235431/b0d88b80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda de Castilla Downtown Cancun - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Restaurants on site - Terraza Soberanis ### Family friendly - Free rollaway/extra bed - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Front entrance ramp - Handrails in hallways - Handrails in stairways - Lift (140 centimetre wide door) - Low-height door lock - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (50 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 2 buildings - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Free rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Mobile key entry - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Restaurant ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Cots (infant beds) are not available ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Soberanis Hotel Soberanis Cancun Soberanis Cancun Hotel Soberanis Hotel Hotel Soberanis Cancun Hotel Soberanis Hotel Cancun ## Frequently asked questions ### Is Hotel Soberanis pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Soberanis? > This hotel doesn't offer parking. ### What time is check-in at Hotel Soberanis? > Check-in start time: 3 PM; check-in end time: 5 AM. After-hours check-in is not available. ### What time is check-out at Hotel Soberanis? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Hotel Soberanis located? > Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Ceviche Square and Plaza Las Americas. Las Palapas Park and Chopo Medical Laboratory are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Soberanis Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 92 6 - Okay 68 4 - Poor 29 2 - Terrible 14 ### 7.8/10 Cleanliness ### 7.0/10 Staff & service ### 6.6/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 2/10 Terrible #### Jose eduardo 11 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Aún llegando tuve que realizar pagos después de hacer el pago desde la app ##### Jose eduardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities El cuarto estaba muy grande y limpio,muy seguro y el personal muy amables. ##### Maria Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Gicela 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Para una noche bien ##### Gicela Stayed 1 night in Jul 2025 ### 6/10 Okay #### GLORIA 27 Mar 2025 Liked: Staff & service Disliked: Amenities El personal en general es muy amable , la limpieza del cuarto es muy bueno pero le doy solo 3 estrellas porque encontramos 2 cucarachas en el cuarto y de evaluación general igual solo 3 estrellas porque la mayoría del tiempo no funcionaba el internet y no se veían los canales en la tv. ##### GLORIA Stayed 4 nights in Mar 2025 ### 8/10 Good #### Rainer 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was good ##### Rainer Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Gustavo A Murillo 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver. ##### Gustavo A Murillo Stayed 4 nights in Jan 2025 ### 8/10 Good #### José Luis 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS. ##### José Luis Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Jase 29 Oct 2023 Disliked: Amenities, property conditions & facilities Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs. ##### Jase Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Oscar 27 Aug 2023 Liked: Staff & service, property conditions & facilities Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye ##### Oscar Stayed 2 nights in Aug 2023 ### 8/10 Good #### Genny Rubi 9 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Genny Rubi Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Francisco Javier 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una estancia increíble Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable ##### Francisco Javier Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Brian 7 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Brian ### 8/10 Good #### Juan Ruben 24 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities the hotel is in renovation looks nice, the area is safe, clean room, no complaints. ##### Juan Ruben Stayed 1 night in Nov 2022 ### 8/10 Good #### viridiana 23 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comodo ##### viridiana Stayed 1 night in Nov 2022 ### 6/10 Okay #### Roque 23 Jul 2022 Disliked: Cleanliness, amenities, property conditions & facilities Ojalá le inviertan en mejorarla ##### Roque Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Benjamín 6 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente.. ##### Benjamín Stayed 1 night in May 2022 ### 8/10 Good #### Bryan 4 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras. ##### Bryan Stayed 1 night in Jan 2022 ### 6/10 Okay #### alain 15 Jan 2022 Liked: Cleanliness, staff & service Just average basic accommodation ##### alain Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Gerardo 14 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente relación precio-servicio ##### Gerardo Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller 25 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### Verified traveller 12 Dec 2021 Liked: Staff & service Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower. ##### Verified traveller Stayed 2 nights in Dec 2021 ### 8/10 Good #### Brenda 28 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cercano a la zona de las mejores playas y centro..sin embargo no tuve la oportunidad de disfrutar de su alberca ya que se encontró en reparación... Su bar muy pequeño... ##### Brenda Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Verified traveller 13 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfecto Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias ##### Verified traveller Stayed 13 nights in Oct 2021 ### 10/10 Excellent #### EUKARIS 8 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente muy céntrico, excelente atención 10 estrellitas ##### EUKARIS Stayed 7 nights in Sep 2021 ### 6/10 Okay #### LUZ ELENA 13 Sept 2021 Liked: Cleanliness #### Recepción, check-in Hotel sencillo y limpio, bien ubicado en el centro PERO cuando llegamos al check in a las 9:30pm la recepción estaba a media luz y no había nadie, estuvimos tocando, diciendo hola y marcando por teléfono haber si alguien salía pero nada,, hasta después de un buen rato llego alguien de fuera y fue a levantar al recepcionista que estaba dormido en una habitación contigua. ##### LUZ ELENA Stayed 1 night in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - 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