Title: Hotel Soberanis Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=1785138&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Soberanis Downtown Cancun's excitement awaits with a multilingual staff ready to guide visitors through every aspect of their stay in this vibrant city center ## Photo gallery for Hotel Soberanis ![Hallway - Hotel Soberanis (Cancun)](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/97aafdfc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk - Hotel Soberanis (Cancun)](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/60b1f9e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Hotel Soberanis (Cancun)](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/e167ef9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Soberanis (Cancun)](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/84a22e9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Soberanis (Cancun)](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/f90c2b9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Soberanis, in Downtown Cancun's vibrant heart, offers complimentary in-room WiFi and a business center for work needs. The multilingual staff, praised consistently, provides tour and ticket assistance to help guests explore the area. ## Reviews 7.0 Good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785138/f5a484bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 8 reviews - City view - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199400/1199347/b8f0a59c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Cancun Downtown Cancun - Pool - Breakfast included - Parking included - Free Wi-Fi 7.4 Good 1,001 reviews £57 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Cancun-Hotels-City-Express-Cancun.h1199347.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30ac9b62-476d-453b-a585-bd0fe42431cd&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71560000/71554900/71554881/f74f3203_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Soberanis.h1785138.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Soberanis.h1785138.Hotel-Information) ## About the area Located near the beach, Hotel Soberanis is in Downtown Cancun, a neighbourhood in Cancun. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Spend some time exploring the area's activities, including whale watching. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15766%2C-86.82658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8huqkjJwfKCfYDmGGMAkX-j-49Y=) Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 5 min walk \- 0.3 miles - Ceviche Square 3 min walk \- 0.2 miles - Las Palapas Park 3 min walk \- 0.2 miles - Plaza 28 9 min walk \- 0.5 miles - Plaza Las Americas 17 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 17 min drive ### Restaurants - Rolandi's 4 min walk - 11:11 Club 5 min walk - Taqueria El Poblano 3 min walk - Carl's Jr. 4 min walk - Hunter Bar 3 min walk ## About this property ### Hotel Soberanis Hotel near Plaza Las Americas Hotel Soberanis provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi. Other perks include: - Smoke-free property, multilingual staff and a 24-hour front desk - A lift, a front desk safe and 1 meeting room - Luggage storage, a banquet hall and tour/ticket information Room features All 77 individually furnished rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Free extra beds, ceiling fans and daily housekeeping ## Similar properties ![Living area](https://images.trvl-media.com/lodging/89000000/88860000/88857000/88856929/5c07855e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caleta Hostel Downtown Cancun - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=88856929&PinnedHotelID=88856929&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/118000000/117770000/117764200/117764141/f9afa3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Rolovi Cancún Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 48 reviews £26 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=117764141&PinnedHotelID=117764141&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbalamque and Spa Cancun Downtown Cancun - 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19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=17834&PinnedHotelID=17834&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1785138&PinnedHotelID=1785138&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1785138,88856929,117764141,70001,95915594) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Restaurants on site - Terraza Soberanis ### Family friendly - Free rollaway/extra bed - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Front entrance ramp - Handrails in hallways - Handrails in stairways - Lift (140 centimetre wide door) - Low-height door lock - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (50 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 2 buildings - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Free rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Mobile key entry - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Restaurant ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Cots (infant beds) are not available ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Soberanis Hotel Soberanis Cancun Soberanis Cancun Hotel Soberanis Hotel Hotel Soberanis Cancun Hotel Soberanis Hotel Cancun ## Frequently asked questions ### Is Hotel Soberanis pet-friendly? ### How much is parking at Hotel Soberanis? ### What time is check-in at Hotel Soberanis? ### What time is check-out at Hotel Soberanis? ### Where is Hotel Soberanis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Soberanis Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 40 8 - Good 94 6 - Okay 68 4 - Poor 29 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Gustavo A Murillo 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver. ##### Gustavo A Murillo Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Juan Ruben 24 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities the hotel is in renovation looks nice, the area is safe, clean room, no complaints. ##### Juan Ruben Stayed 1 night in Nov 2022 Verified ### 8/10 Good #### Rainer 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was good ##### Rainer Stayed 6 nights in Jan 2025 Verified ### 8/10 Good #### Robert 19 Aug 2025 I’ve booked through Orbitz for years. When it says taxes and fees included, I’ve never have been charged additional amounts by the hotel. This hotel charges a environmental sanitation fee. ##### Robert Stayed 10 nights in Aug 2025 Verified ### 10/10 Excellent #### Brian 7 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Brian Verified ### 4/10 Poor #### Jase 29 Oct 2023 Disliked: Amenities, property conditions & facilities Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs. ##### Jase Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Bradley 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect balance of convenience and value. ##### Bradley Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Ludwig 3 Mar 2026 Disliked: Amenities Muy oscuro los cuartos ##### Ludwig Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### ALBA DALIA ALVAREZ 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy céntrico, cerca del ADO, hay tiendas, está el parque las palapas para comer, muy buen lugar ##### ALBA DALIA ALVAREZ Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Dr. Anjan 21 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort CLEAN ROOM GOOD STAFF GOOD SECURITY ALL OK EXCEPT , NO RESTUARENT, OR CAFETERIA ##### Dr. Anjan Stayed 10 nights in Jul 2025 Verified ### 2/10 Terrible #### Jose eduardo 11 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Aún llegando tuve que realizar pagos después de hacer el pago desde la app ##### Jose eduardo Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### Stephanie 6 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Muy céntrico, todo a la mano, pero ofrecían servicio de lavandería, y al final siempre no, tuve salir a buscar ##### Stephanie Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Maria 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities El cuarto estaba muy grande y limpio,muy seguro y el personal muy amables. ##### Maria Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Gicela 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Para una noche bien ##### Gicela Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### GLORIA 27 Mar 2025 Liked: Staff & service Disliked: Amenities El personal en general es muy amable , la limpieza del cuarto es muy bueno pero le doy solo 3 estrellas porque encontramos 2 cucarachas en el cuarto y de evaluación general igual solo 3 estrellas porque la mayoría del tiempo no funcionaba el internet y no se veían los canales en la tv. ##### GLORIA Stayed 4 nights in Mar 2025 Verified ### 8/10 Good #### José Luis 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS. ##### José Luis Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Oscar 27 Aug 2023 Liked: Staff & service, property conditions & facilities Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye ##### Oscar Stayed 2 nights in Aug 2023 Verified ### 8/10 Good #### Genny Rubi 9 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Genny Rubi Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Francisco Javier 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una estancia increíble Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable ##### Francisco Javier Stayed 4 nights in Jul 2023 Verified ### 8/10 Good #### viridiana 23 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comodo ##### viridiana Stayed 1 night in Nov 2022 Verified ### 6/10 Okay #### Roque 23 Jul 2022 Disliked: Cleanliness, amenities, property conditions & facilities Ojalá le inviertan en mejorarla ##### Roque Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Benjamín 6 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente.. ##### Benjamín Stayed 1 night in May 2022 Verified ### 8/10 Good #### Bryan 4 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras. ##### Bryan Stayed 1 night in Jan 2022 Verified ### 6/10 Okay #### alain 15 Jan 2022 Liked: Cleanliness, staff & service Just average basic accommodation ##### alain Stayed 3 nights in Jan 2022 Verified ### 10/10 Excellent #### Gerardo 14 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente relación precio-servicio ##### Gerardo Stayed 1 night in Jan 2022 ### Expedia's Latest Trends ### Hotels > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > - [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > - 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