Title: Hotel NYX Cancun - Near La Isla Shopping Mall Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel NYX Cancun - Near La Isla Shopping Mall On beach with outdoor pool for sandy fun near La Isla Shopping Mall ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/a2396157.jpg?impolicy=resizecrop&rw=598&ra=fit) ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/c24f4a54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/3205bc05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/ec8a5cee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/c7213306.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel NYX Cancun offers a free breakfast buffet, a poolside bar, and a grocery store. Guests can enjoy the steam room, spa treatments, white sand beaches, and two outdoor pools. The staff is known for their attentive service. 7.6 Good ## Popular amenities - - Spa - Bar - 24/7 front desk - Gym - Pool £133 includes taxes & fees 11 Oct - 12 Oct ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=662993&PinnedHotelID=662993&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ![Standard Room | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/26b11a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.4 Good 6 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Blackout curtains Private bathroom Hairdryer Minibar Coffee/tea maker - 269 sq ft - Resort view - Sleeps 2 - 1 Queen Bed ![Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/582a4128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Private bathroom - 452 sq ft - Partial ocean view - Sleeps 3 - 1 King Bed ![Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/e8fdc7f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Private bathroom - 398 sq ft - Lagoon view - Sleeps 3 ![Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/a1b7b168.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Sunset) 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Private bathroom - 398 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/670000/663000/662993/7dfd8450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 7.0 Good 2 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Private bathroom - 624 sq ft - Ocean view - Sleeps 3 - 1 King Bed ## You may also like Ad ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,263 reviews £296 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=386c0c04-2bc4-48b6-ad8b-2b705e2a055b&top_cur=GBP) Ad ![9 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/8bd52956_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,740 reviews £468 includes taxes & fees 7 Oct - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-NYX-Cancun.h662993.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-NYX-Cancun.h662993.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11451%2C-86.75919&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xSFRurJU5Doqu3J1XURclckmOWw=) Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500 #### What's nearby - La Isla Shopping Mall - 6 min walk - 0.4 miles - Cancun Interactive Aquarium - 10 min walk - 0.5 miles - Forum Beach - 5 min drive - 1.8 miles - Cancun Convention Center - 6 min drive - 2.0 miles - Gaviota Azul Beach - 7 min drive - 2.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive #### Restaurants - ‪Park Royal Cancun - ‬7 min walk - ‪Starbucks - ‬6 min walk - ‪Los Chachalacos - ‬7 min walk - ‪Andiamo - ‬7 min walk - ‪Wander Rooftop Bar - ‬6 min walk ## About this property ### Hotel NYX Cancun - Near La Isla Shopping Mall Hotel near La Isla Shopping Mall Take advantage of a free breakfast buffet, a poolside bar and a corner/local shop at Hotel NYX Cancun - Near La Isla Shopping Mall. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach cabanas. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, aromatherapy or a facial. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A TV in reception, beach umbrellas and concierge services - Wedding services, a billiards/pool table and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 196 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19340000/19336100/19336096/c0873cc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel NYX Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,553 reviews £164 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=19336096&PinnedHotelID=19336096&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,304 reviews £90 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - 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Free buffet breakfast available daily 7 AM to 11 AM - 2 bars/lounges - 4 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Bellavista - Chianti - Deck - Umami ### Things to do - Beach volleyball - Billiards/pool table - Gym - Hot tub - Outdoor pool - Shopping - Steam room - Table tennis - TV in common areas - Yoga classes ### Family friendly - Grocery/convenience store - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - On the beach - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 8 buildings - Communal living room - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning - Ceiling fan - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates. ### Renovations and closures The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change): - One of the dining venues ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 3000 per accommodation, per stay - A tax is imposed by the city: MXN 79.2 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun Hotel NYX Hotel NYX Cancun Hotel NYX Cancun Hotel NYX Cancun Hotel NYX Hotel Hotel NYX Avalon Grand Cancun Hotel Cancun Avalon Grand Resort Avalon Resort Cancun Cancun Avalon Grand Hotel NYX Cancun ## Frequently asked questions ### Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel NYX Cancun - Near La Isla Shopping Mall? > As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun - Near La Isla Shopping Mall on 11 Oct 2025 start from £133.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Hotel-NYX-Cancun.h662993.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel NYX Cancun - Near La Isla Shopping Mall pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel NYX Cancun - Near La Isla Shopping Mall? > Self-parking is free at this property. ### What time is check-in at Hotel NYX Cancun - Near La Isla Shopping Mall? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel NYX Cancun - Near La Isla Shopping Mall? > Checkout is at noon. ### Where is Hotel NYX Cancun - Near La Isla Shopping Mall located? > Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel NYX Cancun - Near La Isla Shopping Mall Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 360 8 - Good 308 6 - Okay 164 4 - Poor 83 2 - Terrible 87 ### 10/10 Excellent #### Melissa 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Way better experience than the first hotel we stopped by, the lady at checkin upgraded our room. Will definitely recommend. ##### Melissa Stayed 4 nights in Jun 2025 ### 8/10 Good #### Rocio 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, bed was comfortable, not to many restaurants choices. ##### Rocio Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Linxue 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The morning yoga and the aqua fitness classes were amazing! ##### Linxue Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Monique 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Property was very clean. Rooms were really big and clean. AC was a plus! The pool was nice and warm, it was over crowded at times. Limited spaces for beach chairs. But there was plenty of beach chair by the beach. Deck restaurant was really good. Chianti restaurant was good as well, I didn’t enjoyed the first meal I ordered and I was able to switch for a different meal which was a plus. Staff was friendly. I would def come back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/eeef34ae-06ff-4f3d-8c46-5a00cd7bbd86-1750900100474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13d9c269-70bc-4f65-a2ac-2a8ef0f03122-1750900101311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monique Stayed 4 nights in Jun 2025 ### 8/10 Good #### dwight 14 Oct 2024 Liked: Cleanliness Great food great pool ##### dwight Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Ariana 18 Jul 2025 Not sure if it was a mistake on Expedia or the hotel, I thought I booked an all inclusive turned out it was breakfast only and neither did the hotel or Expedia tried to help resolve the issue. No one showed us around the property or told us where things were other than our room. Staff wasn’t helpful. The bathroom had a bad smell. Breakfast food was good and plenty of options. I wouldn’t recommend eating his hotel. Very poor customer service. ##### Ariana Stayed 4 nights in Jul 2025 ### 8/10 Good #### vanessa 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Stay ##### vanessa Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Katherine 6 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing services and cleanliness! ##### Katherine Stayed 9 nights in Oct 2024 ### 10/10 Excellent #### Michael 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gorgeous beach great staff. Very clean comfortable rooms. ##### Michael Stayed 1 night in May 2024 ### 10/10 Excellent #### Vinod 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel for the price The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment. ##### Vinod Stayed 3 nights in Dec 2024 ### 8/10 Good #### Javier 24 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The Barcelona doesn’t have ventilation at all, no extractor or a window, the windows are low qualities so you hear everything that’s happening outside. Our room was on the lower floor and we had a cleaning staff room near and the noise was terrible at night and at 7 am; the beach is nice, good breakfast ##### Javier Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Elizabeth 24 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe! ##### Elizabeth Stayed 4 nights in May 2024 ### 10/10 Excellent #### barbara 25 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great buffet breakfast. Style of hotel is charming. ##### barbara Stayed 8 nights in May 2023 ### 10/10 Excellent #### Steve 2 Aug 2023 Liked: Amenities, property conditions & facilities, communication The staff were very friendly and helpful. We really enjoyed our stay. ##### Steve Stayed 12 nights in Jul 2023 ### 10/10 Excellent #### Rahimah 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning. ##### Rahimah Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Melat 17 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍 ##### Melat Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Vahid 7 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁. ##### Vahid Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Mary 20 May 2024 Liked: Cleanliness, staff & service The staff was incredible ##### Mary Stayed 1 night in May 2024 ### 10/10 Excellent #### Elizabeth 15 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Intimate yet super fun hotel. Staff was unbelievably helpful in every way. ##### Elizabeth Stayed 3 nights in Jul 2023 ### 8/10 Good #### Dianne 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend. ##### Dianne Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Rafael 9 Nov 2024 Liked: Cleanliness, staff & service, amenities The hotel was average. The initial check in guy was terrible sent us to a room with no air conditioning and hot water took at least 30 minutes of running before it got hot. A second check in person doing what we saw her the next morning help us with a great functioning room ##### Rafael Stayed 5 nights in Oct 2024 ### 8/10 Good #### Raul E. 15 Mar 2024 Liked: Property conditions & facilities Small but big enough ##### Raul E. Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Juan 14 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was clean with a friendly staff. The room was spacious and had a beautiful view of the lagoon. My wife loved the rain shower head right on the center of the spacious shower room. The location was great easy access to all fine dining and the beach had zero seaweed. Also, loved the daily free breakfast that had so many food options. We will definitely come back to this hotel. ##### Juan Stayed 5 nights in Dec 2023 ### 8/10 Good #### Sofia 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was very nice! Only thing is that AC cannot be adjusted (and it was very cold in the room!) however, that would be great for summer stays. They did not provide slippers (much needed with the cold floor) and they also did not have conditioner not even when requested. Parking was free and felt safe. The room with beach view was amazing! ##### Sofia Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Elizabeth 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great except for the weeds on the beach. ##### Elizabeth Stayed 14 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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