Title: Four Points by Sheraton Cancun Centro Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Cancun Centro Guests can relax at the rooftop pool while staying close to Cancun's shopping and dining scene - the perfect balance of tranquility and adventure ## Photo gallery for Four Points by Sheraton Cancun Centro ![Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk - Four Points by Sheraton Cancun Centro (Cancun)](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/83477b41.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas - Four Points by Sheraton Cancun Centro (Cancun)](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/d0f79306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, sports bar - Four Points by Sheraton Cancun Centro (Cancun)](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/63fae748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Four Points by Sheraton Cancun Centro (Cancun)](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/d83e6c20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Four Points by Sheraton Cancun Centro (Cancun)](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/ef18a2ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Cancun Centro captures the city's vibrant energy with its rooftop terrace and poolside bar. Travelers appreciate the helpful staff, browse the on-site art gallery, and enjoy international dishes at two restaurants without leaving the property. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £71 includes taxes & fees 15 Feb - 16 Feb ## Room options ### Check availability for these dates Tonight [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9534224&PinnedHotelID=9534224&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Traditional King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/74c0216a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional King Room - Sleeps 2 ### View all photos for Traditional Room, 2 Queen Beds, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/5ad89bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Queen Beds, City View 8.8 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains - City view - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Traditional Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/abc98997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed 8.4 Very good 30 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/366fa8c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains - City view - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/83477b41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Traditional Two Queen Room With City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/73cd5bf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Two Queen Room With City View - Sleeps 2 ### View all photos for Deluxe Two Queen Room With City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/74c0216a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Queen Room With City View - Sleeps 4 ### View all photos for Deluxe Room, 2 Queen Beds, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/901fe059.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains - City view - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/fb1ac878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Junior Suite with City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9540000/9534300/9534224/bffd258e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with City View - 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All-Inclusive Cancun - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 3,005 reviews £412 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=1f542a0f-feef-484b-846f-81e5101af80c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) ## About the area Located in Downtown Cancun, a neighbourhood in Cancun, Four Points by Sheraton Cancun Centro is near the airport and by the sea. Plaza Las Americas and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13659%2C-86.82746&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7o54-PlHfhkpMa0sHz-rYMiGCdE=) Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500 ### What's nearby - ![Cancun_DubaiPalaceCasino_6242274_007](https://images.trvl-media.com/place/6242274/dea4cb33-b7ff-4f6c-ac23-7d721e08acad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dubai Palace Casino 8 min walk \- 0.5 miles - Galenia Hospital 1 min walk \- 0.0 miles - Hospiten Hospital 6 min walk \- 0.4 miles - Plaza Las Americas 11 min walk \- 0.6 miles - Royal Yak Casino and Sports Book 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 15 min drive ### Restaurants - Starbucks 16 min walk - Los De Pescado 15 min walk - Four Points by Sheraton 1 min walk - Toastina Sports Bar 2 min walk - Los Chachalacos 14 min walk ## About this property ### Four Points by Sheraton Cancun Centro Upscale hotel near Plaza Las Americas Located close to La Isla Shopping Mall and Aquaworld, Four Points by Sheraton Cancun Centro provides a poolside bar, a rooftop terrace and an art gallery on-site. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free wired Internet. You'll also enjoy perks such as: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Buffet breakfast (surcharge), an electric car charging station and express check-out - Express check-in, smoke-free property and a front desk safe - Concierge services, wedding services and a computer station - Guest reviews speak highly of the helpful staff Room features All 112 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - 42-inch LED TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/128fd0e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Cancun Downtown Downtown Cancun - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.0 Very good 1,003 reviews £84 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/69000000/68690000/68684400/68684303/7e9892e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Downtown Downtown Cancun - 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Electric car charging station on site - Height restrictions apply for on-site parking - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 350 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - The Eatery Bistro - Toastina Sports Bar ### Things to do - 24-hour gym - Art gallery - Library - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room cot - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Housekeeping on request - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 5 meeting rooms - Computer station - Conference centre (2,121 square foot of space) ### Outdoors - Free pool cabanas - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Lift - Low-height bed - Low-height counter and sink - Low-height desk - Low-height view port in door - Pool hoist on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways - Wheelchairs on site ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoke-free property - Traditional architecture - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per accommodation, per night, plus a one-off cleaning fee of MXN 50 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 0 per person, per night The resort fee includes: - Beach towels - Fitness centre access - Housekeeping - In-room bottled water - In-room coffee - In-room safe - Internet access - Parking - Pool access - Self-parking We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 350 per person - Pet fee: MXN 350 per accommodation, per night plus a one-off MXN 50 cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 8 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Four Points Sheraton Cancun Centro Hotel Four Points Sheraton Centro Hotel Four Points Sheraton Cancun Centro Four Points Sheraton Centro Four Points by Sheraton Cancun Centro Hotel Four Points by Sheraton Cancun Centro Cancun Four Points by Sheraton Cancun Centro Hotel Cancun ## Frequently asked questions ### Does Four Points by Sheraton Cancun Centro have a pool? ### How much does it cost to stay at Four Points by Sheraton Cancun Centro? ### Is Four Points by Sheraton Cancun Centro pet-friendly? ### How much is parking at Four Points by Sheraton Cancun Centro? ### What time is check-in at Four Points by Sheraton Cancun Centro? ### What time is check-out at Four Points by Sheraton Cancun Centro? ### Where is Four Points by Sheraton Cancun Centro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Cancun Centro Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 428 8 - Good 231 6 - Okay 62 4 - Poor 39 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### Guray 3 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities The room was clean, and the staff were friendly and helpful ##### Guray Stayed 7 nights in Dec 2025 ### 8/10 Good #### Lori 2 Jan 2026 Liked: Cleanliness, amenities The staff at check in was very friendly. The room was very clean. ##### Lori Stayed 1 night in Dec 2025 ### 8/10 Good #### Laura 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff ##### Laura Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### phillip 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and staff ##### phillip Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### John 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff and pet friendly ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### enrique 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, close to the airport and dining options. ##### enrique Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Jonathon 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and overall amazing stay! ##### Jonathon Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Cindy 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff and very clean hotel. ##### Cindy Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Randy 12 Feb 2025 Liked: Property conditions & facilities Entire property was clean and well kept up. Excellent staff and enjoyable dining. ##### Randy Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Scott 30 Mar 2025 Liked: Staff & service We had a good one night stay before our all inclusive. It’s safe clean and easy ride to hotel district and airport. Nice roof top pool and great staff and clean large rooms. ##### Scott Stayed 1 night in Mar 2025 ### 6/10 Okay #### Erin 1 Sept 2025 Liked: Staff & service, property conditions & facilities The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby. The towels are terrible and the bathroom stalls look like they need better cleaning. ##### Erin Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Toriano 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was amazing and had good suggestions for the city. The Eatery was probably the best meal we had while in Mexico. Pastor at night and morning staff went above and beyond. ##### Toriano Stayed 1 night in Jun 2025 ### 8/10 Good #### Brian Joseph 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay ##### Brian Joseph Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Maria 19 Aug 2024 Liked: Cleanliness, staff & service Staff is amazing, property would benefit from a little face wash and more dining options. ##### Maria Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Paul 2 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a great place to stay, very welcoming, clean and comfortable, very relaxing, great front desk reception, Rodrigo Garcia was fantastic he helped me book some bus tickets for my trip to Chichén Itzá, and had some great local knowledge, which helped with my stay ##### Paul Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Robert 16 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort We enjoy staying here. Clean, nice bathroom with large shower. Not happy with towels in the bathroom this time, they were small, thread baren, and the cleaning lady repeatedly only left one bath towel and one hand towel, but my husband and I were in the room together for 3 days. The pool towels are nice. The food at the restaurant and around pool is delicious ##### Robert Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Anithra 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay. The breakfast buffet was delicious and the bar was very good also. The pool was beautiful. The staff were very friendly and gave us a great recommendation for dinner. ##### Anithra Stayed 4 nights in Feb 2024 ### 8/10 Good #### Vicky 23 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff. ##### Vicky Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller 3 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone. Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 8/10 Good #### Vicky 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future. ##### Vicky Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Dale 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is fabulous, everything very clean. The restaurant is tops, we ate there every night for almost 2 weeks. The area is very good for medical appointments, being reached without going outside. Very nice workout room, and pool. Ammenities are very good. Our only complaint is the sink and shower faucets and drains do not work well. They need attention ##### Dale Stayed 7 nights in Jun 2025 ### 8/10 Good #### Amaka 22 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in a good location in Downtown Cancun. I'd just like to point out that Downtown Cancun is different from the Island part of Cancun. ##### Amaka Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Kelsey 18 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun. ##### Kelsey Stayed 2 nights in Dec 2023 ### 8/10 Good #### Cynthia 1 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Quiet Hotel out of the Hotel Zone Love this hotel when either just arriving in Cancun or a date night before heading back to the states. The bed & pillows are very comfy. And the roof top pool is great. The only small complaint is the length of time to check in. ##### Cynthia Stayed 2 nights in Nov 2023 ### 8/10 Good #### Verified traveller 16 Nov 2024 Liked: Staff & service, room comfort #### Convenient location and comfortable room The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance. 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