Title: Condo in Ocean Front Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Condo in Ocean Front Resort Beachfront hotel with 3 outdoor pools and fitness centre ![On the beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/65427a4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/32cec965.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Apartment, 2 Bedrooms, Kitchenette, Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/af5fd1c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Kitchenette, Lagoon View | Private kitchenette | Electric kettle, griddle](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/f46d0f66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/6f839f56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This oceanfront condo near La Isla Shopping Mall offers water park access for all ages. Kids love the playground and club, while adults enjoy three outdoor pools and beach cabanas. The attentive staff is consistently praised, and on-site shopping adds convenience. 8.0 Very good ## Popular amenities - 24/7 front desk - Gym - Pool - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=25187555&PinnedHotelID=25187555&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Apartment, 2 Bedrooms, Kitchen, Partial Ocean View | Living area](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/17bec74f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen, Partial Ocean View ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Blackout curtains 2 bedrooms Private bathroom Hairdryer - 699 sq ft - 2 bedrooms - Partial ocean view - Sleeps 7 - 3 Double Beds and 1 Single Sofa Bed ![ Superb Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View | Living area](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/67a2739b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superb Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom Hairdryer Private bathroom Shower/bath combination - 699 sq ft - 1 bedroom - Sleeps 8 - 2 Large Single Sofa Beds and 3 Double Beds ![Quadruple Room.. | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/45b80a33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room.. ### Highlights Air conditioning Fridge Separate bedroom Blackout curtains Hairdryer Private bathroom Shower/bath combination Minibar - 323 sq ft - Sleeps 5 - 2 Double Beds ![Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View | Living area](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/1fbe5179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View 8.8 Excellent 3 reviews ### Highlights Deck/patio Garden Air conditioning Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom Hairdryer - 1194 sq ft - 1 bedroom - Partial ocean view - Sleeps 8 - 2 Double Beds, 2 Large Single Sofa Beds and 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/f2b2a0db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchenette, Beachside 8.0 Very good 1 review ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom Hairdryer Private bathroom Shower/bath combination - 700 sq ft - 1 bedroom - Sleeps 8 - 2 Double Beds, 2 Large Single Sofa Beds and 1 Queen Bed ![Family Apartment, 1 Bedroom, Kitchenette, Beachside | Living area](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/2cf55297.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 1 Bedroom, Kitchenette, Beachside 7.0 Good 2 reviews ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom Hairdryer Private bathroom - 700 sq ft - 1 bedroom - Sleeps 8 - 3 Double Beds and 1 Double Sofa Bed ![Signature Quadruple Room | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/557b8ff7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Quadruple Room ### Highlights Air conditioning Free rollaway/extra beds Fridge Separate bedroom Blackout curtains Private bathroom Hairdryer Minibar - 377 sq ft - Sleeps 4 - 1 King Bed ![Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/198f8d11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View 8.0 Very good 1 review ### Highlights Deck/patio Garden Air conditioning Free rollaway/extra beds Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom - 1194 sq ft - 1 bedroom - Ocean view - Sleeps 6 - 2 Double Beds ![Signature Apartment, 2 Bedrooms, Kitchenette, Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/af5fd1c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment, 2 Bedrooms, Kitchenette, Ocean View ### Highlights Deck/patio Garden Air conditioning Free rollaway/extra beds Kitchenette Full-sized fridge/freezer Blackout curtains Separate bedroom - 1194 sq ft - 1 bedroom - Ocean view - Sleeps 6 - 2 Double Beds ![Deluxe Quadruple Room | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/ea85c76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Air conditioning Free rollaway/extra beds Fridge Separate bedroom Blackout curtains Private bathroom Hairdryer Minibar - 377 sq ft - Sleeps 4 - 1 King Bed ![Deluxe Quadruple Room.. | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/dd17ed27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room.. ### Highlights Air conditioning Free rollaway/extra beds Fridge Smart TV Separate bedroom Blackout curtains Private bathroom Hairdryer - 377 sq ft - Sleeps 4 - 1 King Bed ![Premium Quadruple Room | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/e59e20d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room ### Highlights Air conditioning Free rollaway/extra beds Fridge Smart TV Separate bedroom Blackout curtains Private bathroom Hairdryer - Sleeps 5 - 2 Double Beds ![Deluxe Apartment, 2 Bedrooms, Kitchenette, Lagoon View | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/26000000/25190000/25187600/25187555/6e7c2c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Kitchenette, Lagoon View ### Highlights Deck/patio Garden Air conditioning Free rollaway/extra beds Kitchenette Full-sized fridge/freezer Smart TV Blackout curtains - 1194 sq ft - 1 bedroom - Lagoon view - Sleeps 6 - 2 Double Beds ## You may also like Ad ![9 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/0a224926_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Condo-In-Ocean-Front-Hotel-Resort.h25187555.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Condo-In-Ocean-Front-Hotel-Resort.h25187555.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11109%2C-86.76084&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WyJiVgujMCAPwQeglnqxlkasul4=) Blvd. Kukulcan Zona Hotelera, Km 12.5, Cancun, QROO, 77500 #### What's nearby - La Isla Shopping Mall - 2 min walk - 0.1 miles - Cancun Interactive Aquarium - 5 min walk - 0.3 miles - Aquaworld - 12 min drive - 2.3 miles - Cancun Convention Center - 17 min drive - 2.7 miles - Delfines Beach - 20 min drive - 3.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive #### Restaurants - ‪Park Royal Cancun - ‬1 min walk - ‪Starbucks - ‬3 min walk - ‪Los Chachalacos - ‬3 min walk - ‪Starbucks - ‬6 min walk - ‪Andiamo - ‬1 min walk ## About this property ### Condo in Ocean Front Resort Family-friendly hotel near La Isla Shopping Mall Located close to Aquaworld, Condo in Ocean Front Resort provides shopping on-site, a garden and a playground. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and sunloungers. A gym and a free children's club are available to all guests. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and smoke-free property - Concierge services, tour/ticket information and a lift - Guest reviews say great things about the helpful staff Room features All 60 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as safes and minibars. More conveniences in all rooms include: - Hairdryers and shampoo - Wardrobes/cupboards, griddles and electric kettles ## Similar properties ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,353 reviews £93 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,008 reviews £145 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - 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11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/a24c26aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Cancun La Isla Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 674 reviews £158 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/299b708d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,551 reviews £172 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,685 reviews £196 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Onsite parking includes off-street options ### Things to do - 3 outdoor pools - Children's pool - Free children's club - Gym - Playground - Shopping ### Family friendly - 3 outdoor pools - Children's pool - Free children's club - Playground ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (on request) - Tour and ticket assistance ### Outdoors - Beach loungers - Beach umbrellas - Free beach cabanas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (120 centimetre wide door) - Smooth flooring in room - Wheelchair accessibility ### More - 1 building - 6 floors - Built in 2010 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Electric kettle - Griddle - Minibar ### More - Air conditioning - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests must contact this property at least 72 hours prior to arrival to pay the listed damage deposit and resort fees. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7) - Cleaning/housekeeping/linen fee: USD 55 per day - Facilities fee: USD 10 per person, per night and includes use of: swimming pool; water park The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number TUR230420RM6 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Ocean Front Condo Hotel Zone Cancun Ocean Front Condo Hotel Zone Ocean Front Zone Cancun Ocean Front Zone Condo In Ocean Front Cancun Ocean Front Condo in Hotel Zone Condo in Ocean Front Resort Hotel Condo in Ocean Front Hotel resort Condo in Ocean Front Resort Cancun Condo in Ocean Front Resort Hotel Cancun ## Frequently asked questions ### Does Condo in Ocean Front Resort have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### Is Condo in Ocean Front Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Condo in Ocean Front Resort? > Self-parking is free at this property. ### What time is check-in at Condo in Ocean Front Resort? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Condo in Ocean Front Resort? > Checkout is at 11:00 AM. ### Does Condo in Ocean Front Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies. ### Where is Condo in Ocean Front Resort located? > Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of La Isla Shopping Mall and Aquaworld. Delfines Beach and El Rey Ruins are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Condo in Ocean Front Resort Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 83 8 - Good 33 6 - Okay 17 4 - Poor 11 2 - Terrible 20 ### 10/10 Excellent #### Verified traveller 15 Nov 2019 Liked: Cleanliness, amenities I love my stay at this place everything was excellent.. ##### Verified traveller Stayed 1 night in Nov 2019 ### 4/10 Poor #### Dominic 20 Apr 2023 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Park Royal has the best beach, the condo needs a lot of improvements and upgrade, towels were old and stained ##### Dominic Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Pablo 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Short stay just for one night before heading back to airport, condo is in Park Royal resort, access to beach, keyless access is great, comfy and clean room, bathroom needs some restoration though but it's clean. Great support from staff at all time via whatsapp, clear instructions for check in/out, free parking. Walking distance to La Isla mall and a pharmacy. Safe area. ##### Pablo ### 4/10 Poor #### Luis 24 Jun 2024 Disliked: Cleanliness, amenities, property conditions & facilities The building looks nice, but the apartment looks and smells old. It looks like it gets no maintenance. Dirty towels upon arrival, smelly bed, only two rolls of toilet paper, no daily cleaning, it is best to pay a bit more and be more comfortable elsewhere. ##### Luis Stayed 4 nights in Jun 2024 ### 6/10 Okay #### O'Dane 19 Jun 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities It’s very dated and the towels and sheets are stained. The pull out sofa isn’t a sofa. The pillows smell very used. The shower curtain is long due for a change- it has pink mold at the bottom. Wouldn’t recommend even for that rate. ##### O'Dane Stayed 1 night in Jun 2024 ### 6/10 Okay #### Verified traveller 13 Jul 2023 Disliked: Cleanliness #### Not as promoted the room was spacious, no balcony or ability to open a window. Towels were limited and we had a large group, towel service was extra $$ and had to let them know days in advanced. We also saw big cockroaches in our room also. ##### Verified traveller Stayed 4 nights in Jul 2023 ### 2/10 Terrible #### Michael 23 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never again on to the next one Hot room, AC unit leaked right in top of counter top and damage my rented car key that I had to pay $700 out of pocket to get replaced. Couldn’t keep the AC on because it leaked. Washer and dryer didn’t worked either. ##### Michael Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Tetsuro 27 Mar 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### I don't want to experience it again. The power went out in the room. I asked the front desk for help, but they only told me to contact the owner of the room on my own. In the end, my family spent the night without electricity. Our children were frightened by the dark room. This is the first time I have experienced such an unpleasant experience. I cannot recommend this hotel to anyone. I believe I am entitled to a refund. ##### Tetsuro Stayed 2 nights in Mar 2023 ### 8/10 Good #### Anallancy 22 Mar 2023 Liked: Cleanliness, property conditions & facilities I didn't like that the staff didn't treat you the same as if you where reserving from the actual resort. Because reserved from Expedia they weren't as friendly. Like we didn't belong there. Also, didn't like that the itinerary didnt say the condo wasn't called Ocean Front. Its actually called Park Royal and we drove past it a few times and even asked the gate attendant, and they said it wasn't there, when it actually was. Very confusing and frustrating! ##### Anallancy Stayed 4 nights in Mar 2023 ### 2/10 Terrible #### Yoshelin 4 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No volveré a hospedarme en este lugar. ##### Yoshelin Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Julia Margarita 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar esta cerca de Plaza la Isla, hay mucha variedad de tiendas y restaurante. Tiene acceso a la playa aunque el mar tenia mucho sargazo y no pudimos entrar, pero el hotel tiene varias piscinas y que si se pueden utilizar. ##### Julia Margarita Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rocio anabel 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicacion es excelente la vista es igual de excelente , todo es funcional en el depa ,quiza un poco dañada en cuestion de paredes ,pero no afecta absolutamente en nada para la estadia ![](https://a.travel-assets.com/ugc/hotel-reviews/81685d1c-84f3-4b54-968c-a780a1edb8be-1756414726603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rocio anabel Stayed 3 nights in Aug 2025 ### 6/10 Okay #### adlai 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities For some reason it was very hard to complete the paperwork with the agent for the condo. The room was VERY musty. My enviroment fee for a thee day say was 3x higher wthan it was at a different hotel where I stayed four days. I have no idea what's going on there. The proper name of the hotel and its address are not given before you book. Strange. You can do better elsewhere ... which I did at my second hotel. There are a lot of very negative reviews. I give it a C- ... but not a failing grade. Nice mall directly across the street. ##### adlai Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Betty 14 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities UNSAFE!! Wish I could WARN others! Someone was in our room when we were snorkeling. There is NO chain, bolt, or any keyed lock on the door. We had to use a chair under the doorknob!There are bare wires above and below our granddaughters beds as well as behind our nightstand. Worried about fire the entire 10 days! FILTHY! Tub was disgusting, didn’t even want to poop in the toilet! Had to stand on towels IN the tub to avoid mold. Horrible, unsafe and management lies to you. MANY pics, but site only allows 5 to 8 ![Filthy bathtub!](https://a.travel-assets.com/ugc/hotel-reviews/5769dd90-9f73-4a0d-9b10-0539c319e73b-1752527250796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Unsafe, bare wires](https://a.travel-assets.com/ugc/hotel-reviews/ff7e6c53-369c-4ab1-b305-3ac58019473c-1752527249911.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No saftey latch ](https://a.travel-assets.com/ugc/hotel-reviews/5d21dcf8-ffe1-4a3b-98cd-c07fbed82555-1752527250692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Just WOW](https://a.travel-assets.com/ugc/hotel-reviews/ca5d9b84-416e-431c-ac37-f682e9ceae01-1752527250458.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Betty Stayed 9 nights in Jul 2025 ### 2/10 Terrible #### Betty 10 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The ONLY good thing was the air-conditioning worked. This place is poorly maintained, filthy and, most of all unsafe! The reviews were 8 of 10 on Expedia when we booked. I wouldn't give it a 1!! Bare, exposed wires above our granddaughters bed and behind the nightstand by our bed. Someone came in our room when we weren't there, forcing us to put tape on the door, so we could tell if the room was entered again while we were gone. There wasn't even a way to secure the room while inside. We had to put a chair under the door. Horrible accommodations. Nearly ruined our 10 days in Cancun!! ##### Betty Stayed 9 nights in Jul 2025 ### 8/10 Good #### Helbert 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great surroundings, good privacy of the room and front deck, great view. The room was OK for the price, maybe a small sofa could help. Overall the room, location and service was great. ##### Helbert Stayed 2 nights in May 2025 ### 4/10 Poor #### Jolene 1 May 2025 Disliked: Amenities, property conditions & facilities We missed our flight out & asked if they could credit it for a night (was a reach, but hey no harm in asking) they said no they cannot. I then asked if we could stay an extra day and they said yes but id have to pay . I understood &decided to just take the loss. It was my fault. Upon arrival, the room was extremely muggy& damp smelling.I turned the ac on (which is not a/c it is an evap cooler) to try to take the humidity out, to no avail. Immediately texted them the issue & they responded promptly &sent maintenance. He agreed the room was humid but was reading 23 degrees celsius (although it was clearly not) . He called another tech to come try to get it to work properly.well he mustve broken a pipe or something because the roof was flooding the kitchen and dining area, right onto our suitcases that had my husbands Jordan IV military black shoes and his clothes (not a very happy husband now) . We move our luggage , i text the owner and he ASSURES me everything is going to be fixed , to go ahead & leave. So i have to leave to meet the rest of our party and TRY to enjoy while our room is POURING WATER, with 4 men with our belongings? FFW a few hours we come back, water is all cleaned but its still muggy , i text & he sends someone. Same issue minus the shower. This happened every day, entire stay was horrible. We ended up sleeping 2 nights in my daughters room because it was unbearable in our room. Basically paid $800 for a storage place. No comp, no discount. DONT STAY HERE ##### Jolene Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Romana 21 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible room, furniture, no service at all. AI generated answers to your questions and concerns. Every concern you make you will get an answer that they will make it a note for future customers, for you there’s nothing as you got trapped. So disappointed! Wasted our money and our precious trip! ##### Romana Stayed 5 nights in Apr 2025 ### 8/10 Good #### Alicia June 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is nice for families. It is able to accommodate a large number in one room without feeling overcrowded. The balcony option is nice also. Check in and out is easy, and the grounds are beautifully maintained. ##### Alicia June Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Juan Carlos 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno y agradable. Excelente comodidad. ##### Juan Carlos Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Luis 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cuenta con todo lo que yo necesitaba para mi estancia, las amenidades ( TV, AC, comida, bebidas, gogles y más ) estaba a la mano y había más de lo que podía necesitar, para las actividades que llevaban planeadas fue ideal. Muy recomendable. ##### Luis Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Yigang 20 Jan 2025 Liked: Cleanliness Disliked: Property conditions & facilities Although it is fairly clean, the facility is really old. Just don't look at the details. When we stayed, our next door was super loud at midnight cooking and talking. Since the rooms shared a (locked) door, we heard every single word they were saying! Dining is convenient. Walk across the street and there are a lot of restaurants. ##### Yigang Stayed 6 nights in Dec 2024 ### 8/10 Good #### Yadira 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena opción El check in estuvo tardado. La habitación limpia. Los colchones un poco incómodos. La ubicación del hotel conveniente. La playa muy bonita con arena suave, agua tibia. La alberca familiar con agua un poco fría y la alberca infantil con agua fría ##### Yadira Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jorge Munive 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo de maravilla ##### Jorge Munive Stayed 5 nights in Jan 2025 ### 4/10 Poor #### Sungho 31 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Don’t go this place. Old rusty and leaky Building it self was old and you can smell of wet and fungus. I requested refund or change room, but busy season couldn’t find a place. And once it was booked, there are no refund. Very strict no refund policy even though water leak and rusty hot water. I don’t recommend this place. It is located at Park royal hotel. Nice ocean but that’s it ##### Sungho Stayed 8 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)