Title: Cancun Plaza - Best Beach Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Cancun Plaza - Best Beach Beach aparthotel with rooftop terrace and outdoor pool ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/00c94821.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/a84171c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/a81810fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 2 Double Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/3eaa74f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/c367c9e6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies El Rey Ruins, near La Isla Shopping Mall in Cancun, offers a beach bar, rooftop terrace, and outdoor pool. Guests can sunbathe on white sand beaches. The property provides free WiFi and laundry facilities, with staff praised for their helpfulness. 8.8 Excellent ## Popular amenities - - Bar - Kitchen - Housekeeping - Laundry - Outdoor space £103 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio, 2 Double Beds, Pool View, Ground Floor | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/441d0385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 2 Double Beds, Pool View, Ground Floor 8.0 Very good 1 review ### Highlights Air conditioning Kitchenette Mini-fridge Dining table Smart TV Premium bedding Ceiling fan Hairdryer - 538 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/e3e91d56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Kitchenette Mini-fridge Dining table Smart TV Premium bedding Ceiling fan Hairdryer - 409 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Superior Room, 2 Double Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/d7071fd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Balcony, Ocean View ### Highlights Balcony Air conditioning Kitchenette Mini-fridge Dining table Smart TV Premium bedding Ceiling fan - 409 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![4 outdoor pools, free pool cabanas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60600000/60598700/60598682/7a0ff6dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Plaza-Best-Beach.h76240139.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Plaza-Best-Beach.h76240139.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04684%2C-86.78296&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q6dPJdYyWnAnYnQBoY3kMuH_d4A=) km 19.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - El Rey Ruins - 19 min walk - 1.0 mile - Iberostar Cancun Golf Course - 3 min drive - 0.7 miles - Delfines Beach - 6 min drive - 1.1 miles - Aquaworld - 18 min drive - 3.3 miles - Riviera Cancun Golf Resort - 22 min drive - 5.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive #### Restaurants - ‪Arena Sports Bar - ‬9 min walk - ‪Zai - ‬14 min walk - ‪Royal Solaris Cancun - ‬4 min walk - ‪Sun Palace - ‬4 min walk - ‪Marco Polo Restaurante - ‬5 min walk ## About this property ### Cancun Plaza - Best Beach Beach aparthotel with rooftop terrace and outdoor pool Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and a playground. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences, such as a coffee/tea maker and a dining table. Change of towels is available on request. Cancun Plaza - Best Beach offers 7 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,366 reviews £93 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,718 reviews £97 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - 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4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16746&PinnedHotelID=16746&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a white sand beach - Beach loungers - Beach towels ### Pool/Spa - Lifeguards - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site ### Family friendly - Children's pool - Playground ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Freezer - Microwave - Mini-fridge ### Dining - A beach bar - Dining table - Snack bar/deli ### Bedrooms - Premium bedding ### Bathroom - 1 private bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - 32-inch Smart TV with cable channels - Netflix - Streaming services ### Outdoor areas - Rooftop terrace ### Laundry - Laundry facilities ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Tile flooring in room - Designated smoking areas ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Free bottled water - Grocery/convenience store - Guidebooks - Housekeeping (daily) - Iron/ironing board - Limited-hour front desk - Luggage storage - Restaurant dining guides - Safe at front desk - Tour and ticket assistance ### Things to do - Children's pool ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 7 units - Bed sheets changed on request - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Cancun Plaza Best Beach Cancun Plaza Best Beach Cancun Cancun Plaza - Best Beach Cancun Cancun Plaza - Best Beach Aparthotel Cancun Plaza - Best Beach Aparthotel Cancun ## Frequently asked questions ### Does Cancun Plaza - Best Beach have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Cancun Plaza - Best Beach? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Cancun Plaza - Best Beach on 7 Dec 2025 start from £102.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Plaza-Best-Beach.h76240139.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cancun Plaza - Best Beach pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cancun Plaza - Best Beach? > Self-parking is free at this property. ### What time is check-in at Cancun Plaza - Best Beach? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Cancun Plaza - Best Beach? > Checkout is at 11:00 AM. ### Where is Cancun Plaza - Best Beach located? > Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cancun Plaza - Best Beach Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 74 8 - Good 40 6 - Okay 9 4 - Poor 5 2 - Terrible 3 ### 4/10 Poor #### Alexander 9 Oct 2025 Disliked: Cleanliness, property conditions & facilities Overall the place needs to be remodeled. Very confuzing with 2 hotel in the complex for check in. ##### Alexander Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angelina 26 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We enjoyed our stay, the receptionist was very helpful and nice. The pool and the beach area were well kept. All the employees there were happy to answer any questions we had. I would highly recommend staying here. From Bloomington Indiana ![](https://a.travel-assets.com/ugc/hotel-reviews/42ad9b14-bb74-41fa-8411-c5bddbd7a20c-1756231316811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/443d19b9-097e-4673-85fe-d690fe2c8c2e-1756231334356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angelina Stayed 3 nights in Aug 2025 ### 8/10 Good #### Thomas 17 Sept 2025 Liked: Communication Good ##### Thomas Stayed 4 nights in Sep 2025 ### 8/10 Good #### Esther Angelica 26 Jul 2025 Liked: Cleanliness, amenities, communication Daniela was absolutely the best host and provide excellent customer service. She is very nice and really help you beyond expectations. The place is an old building but the room was decent, it have a very big infinity pool and is ocean front right on the beach. The restaurant food is not the best and really don’t recommend it. ##### Esther Angelica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### rocio 4 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I really enjoy my stay in this place I definitely be back . ##### rocio Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Erika 17 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place beautiful place. ##### Erika Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Dwayne 20 Sept 2022 Liked: Cleanliness, property conditions & facilities, communication Great food at the restaurant. Friendly service all around. Great beach location too. We would stay there again. ##### Dwayne Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Jasper 6 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had an amazing experience at this resort! The food at the restaurant was absolutely delicious, and the transportation was super easy, making everything hassle-free. I loved that it was a little away from the nightlife—it gave the perfect balance of relaxation while still being just 10 minutes away from Coco Bongo. The staff was incredibly helpful, and the rooms were clean and comfortable. Overall, I had a great time, and the resort truly gives you the full Mexico experience. Highly recommend! ##### Jasper Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Nova 24 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was fantastic totally remodeled beautifully and very clean. Beautiful beach! ##### Nova Stayed 2 nights in Feb 2023 ### 8/10 Good #### Venkat Nadh 6 Feb 2024 Liked: Cleanliness, property conditions & facilities, communication It's great beach property with good room size for sleeping over... Not much of dining options in the hotel but outside walkable everything. ##### Venkat Nadh Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Alma 17 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication i was here for a short stay. My room was clean and i had a nice view to the ocean. Staff was really nice ##### Alma Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Sonia 1 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The stay was great. Restaurant had great food choices and great drinks. Loved the pool. Staff was very nice. The pool had a great view and was great for my toddler. Love the stay! ##### Sonia Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Claudia 18 Sept 2024 Liked: Cleanliness, amenities, room comfort, communication Daniela the receptionist was incredible. Efficient and professional. Warm welcome and helped us with getting settled in. The room was amazing. More than we expected and great value. The restaurant in the property had good prices and great food ✅ The pool fantastic. Muchas gracias. Loved the room! ##### Claudia Stayed 1 night in Sep 2024 ### 8/10 Good #### Karla 11 Sept 2022 Liked: Amenities, property conditions & facilities, communication Good ##### Karla Stayed 1 night in Sep 2022 ### 10/10 Excellent #### susan 29 Mar 2024 Liked: Cleanliness, property conditions & facilities, communication So far it’s been a great stay. It’s 9pm and it’s quiet and safe around here. We only stayed one night. We like the small store that they have here. It’s very convenient and prices are reasonable. So no need to leave the complex for drinks beer water snacks. The restaurant had great seas food but all other food was ok. The prices was fair. We heading out tomorrow We will come back ##### susan Stayed 1 night in Mar 2024 ### 6/10 Okay #### Yolany 6 Jul 2025 Liked: Cleanliness, property conditions & facilities Super clean! Laundry room onsite which it’s a bonus. Our 2 rooms had a kitchenette with the necessary kitchen appliances to cook meals which made our stay even better. There is a mini mart onsite as well with everything you need to cook. Front office Staff is friendly and very helpful. The security officer that was on duty on Monday, June 30 in the afternoon was super rude. He approached me because I was playing music with my Small speaker and he said that per hotel policy music isn’t allowed in the pool area and that if I wanted to listen to music I had to put on my headphones while swimming. He stayed by the pool area where I was at to ensure I didn’t play music. The hotel is located in a beautiful area and easy access to many stores and restaurants but they do lack pool activities. They don’t allow music in the pool. The tide wasn’t safe to swim in the beach and they were super strict at giving beach access as well. The restaurant wasn’t open until like 11 AM for lunch and early dinners. I will most definitely stay here again. I do hope that they enhance their music policy in the pool and add more family friendly activities. ![](https://a.travel-assets.com/ugc/hotel-reviews/b124e013-ae71-479a-8c74-c4b4a42ea517-1751779156418.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b9bd3ce-7da1-4775-8d5e-5e4068419fd4-1751779156582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13c71c6e-cc9a-4d51-9094-61bc7a806126-1751779156522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yolany Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Austin 6 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The property was very nice and perfect area for beach goers. The rooms are decent and it was quiet at night time. The only downside was when we arrived, we had booked through Expedia and the security at the gate couldnt find our names anywhere and they knew no english at all but thankfully our taxi driver knew some english so he helped with translating. We ended up waiting in the heat for about 40 minutes before we were finally given a room number/key. ##### Austin Stayed 1 night in Jun 2023 ### 8/10 Good #### Kate 8 Mar 2023 Liked: Cleanliness, amenities The property is pretty dated. Not sure if this a really a hotel or condo rentals. Our check in was muddled largely because of the poor security and our shuttle not dropping us in the correct location. Took us nearly AN HOUR to check in! Security had no English - our Spanish was better, but still had a hard time getting our room. The front desk staff was gracious and always tried to be helpful. waAnd no one espeak ##### Kate Stayed 1 night in Feb 2023 ### 6/10 Okay #### Gerardo 6 Nov 2022 Excellent location in the Hotel Zone. In front of the Beach with an impressive view. The hotel is old but it seems that some renewal has been made. However, the place was not well maintained. The A/C in our room vas very dirty (like it was not cleaned in months), the needs were very uncomfortable and staff was not professional. We arrived on a Sunday to stay one night, the next day we went to the beach and we could not get towels (even after 10:30 am) and the staffed indicated that the laundry service would not work on Sunday to keep an assortment. The pool area is great. In conclusion, I would not stay there again since the lack of good service and low maintained rooms does not pay for the beautiful beach the hotel has in front. ##### Gerardo ### 10/10 Excellent #### Isabel 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication La habitación excelente... el personal muy amable y muy rápido el chek in, ##### Isabel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Francisco Cuauhtemoc 30 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication El hotel es viejo pero con buen mantenimiento, el personal es extremadamente amable, la comida del restaurante es muy buena, la playa ##### Francisco Cuauhtemoc Stayed 1 night in Sep 2025 ### 8/10 Good #### Takashi 21 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 良かった点は、スタッフの対応が親切、部屋からの景色、ロケーション、敷地内にコンビニ程度のお店があることです。改善点は、シャワーのお湯が出るのにかかる時間、清潔さがもう少し欲しかったところです。 ##### Takashi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emily R 7 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena comunicación y está muy bien ubicada en la Zona Hotelera para salir a la playa. ##### Emily R Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Silvia 5 Aug 2025 Liked: Cleanliness, room comfort, communication #### Supero mis expectativas Todo estuvo excelente. La amabilidad de Daniela de 10 y de todo el personal. Las habitaciones muy cómodas. ##### Silvia Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Georgina 1 Aug 2025 Liked: Cleanliness, room comfort, communication #### Trato excelente del personal,habitación muy comoda El trato del personal excelente, las habitaciones muy bien equipadas y bonitas, camas muy cómodas, aire acondicionado excelente. El socorrista y el personal de la piscina muy amables y en todo momento proporcionaron información necesaria. La chica de la limpieza un encanto y la de recepción no se diga, en general todo el personal super amables. Sin duda repetiremos. ![](https://a.travel-assets.com/ugc/hotel-reviews/ba528a23-862e-4d7b-920c-11f60dd5a615-1754063233848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Georgina Stayed 5 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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