Title: Bsea Cancun Plaza Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bsea Cancun Plaza Hotel Travelers enjoy poolside cocktails, ocean views, and rejuvenating spa treatments at this beachfront retreat where relaxation takes center stage ## Photo gallery for Bsea Cancun Plaza Hotel ![View from property - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/de0a603a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a78e2d0d-6c61-4fb8-8279-83b4ddc911a2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 outdoor pools, pool umbrellas, pool loungers - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/dd7b6c45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/68ab07f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, Ocean View (Master) | Living room | 38-inch flat-screen TV with cable channels, TV - Bsea Cancun Plaza Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/7900409a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Bsea Cancun Plaza Hotel enjoy a private beach, ocean views, and attentive staff. Two poolside bars serve cocktails, and the spa offers reflexology and massages. Free WiFi, laundry facilities, a convenience store, and a restaurant are included. ## Reviews 7.2 Good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant £84 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, Ocean View ![Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/3588925e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 7.0 Good 49 reviews ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout curtains Shower/bath combination Private bathroom Bathrobes - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 Double Bed ### View all photos for Junior Suite, Ocean View ![Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/8397ebcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View 8.4 Very good 8 reviews ### Highlights Separate dining area Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout curtains Separate bedroom Shower/bath combination - 344 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Suite, Ocean View (Master) ![Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/e16b55c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Ocean View (Master) 8.0 Very good 15 reviews ### Highlights Separate dining area Individually furnished Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout curtains Separate bedroom - 400 sq ft - 1 bedroom - Ocean view - Sleeps 6 - 2 Double Beds and 1 Single Sofa Bed ### View all photos for Standard Room, Ocean View ![Standard Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/43ceec9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Blackout curtains Shower/bath combination Private bathroom Bathrobes - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard With Sea View ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/fee4e936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard With Sea View - 344 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Junior With Sea View ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/08cff7ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Junior With Sea View - 387 sq ft - Sleeps 4 ### View all photos for Family Suite -6 Guests- Master With Sea View ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/eb8669f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -6 Guests- Master With Sea View - 452 sq ft - Sleeps 6 ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/4bb5366f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza-Hotel.h5823727.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Bsea-Cancun-Plaza-Hotel.h5823727.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, Bsea Cancun Plaza Hotel is in the entertainment district and on a private beach. Iberostar Cancun Golf Course and Moon Palace Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gaviota Azul Beach and Tortuga Beach. Cancun Convention Center and Langosta Beach are two other places to visit that come recommended. Discover the area's water adventures with scuba diving, snorkelling and windsurfing nearby, or enjoy the great outdoors with ecotours. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04762%2C-86.78321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=53k0kSc6aLauBUTgDWL4O_CUhSw=) Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500 ### What's nearby - Nichupté Lagoon \- 2 min walk \- 0.1 miles - Iberostar Cancun Golf Course \- 13 min walk \- 0.7 miles - El Rey Ruins \- 18 min walk \- 1.0 mile - El Rey Ruins Trailhead \- 18 min walk \- 1.0 mile - Delfines Beach \- 19 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive ### Restaurants - ‪Zai - ‬12 min walk - ‪Royal Solaris Cancun - ‬3 min walk - ‪Marco Polo Restaurante - ‬4 min walk - ‪Sun Palace - ‬5 min walk - ‪Azvl - ‬4 min walk ## About this property ### Bsea Cancun Plaza Hotel Family-friendly hotel near Iberostar Cancun Golf Course Located close to Moon Palace Golf Club, Bsea Cancun Plaza Hotel provides a beach bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a private beach and sunloungers. Treat yourself to spa services, such as a facial, a body treatment or reflexology. The on-site restaurant, Casa del Mar, offers breakfast, lunch, dinner and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and laundry facilities. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - A local area shuttle, express check-out and supervised childcare (surcharge) - A front desk safe, tour/ticket information and a lift - Guest reviews speak highly of the helpful staff Room features All 140 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and bathrobes. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 38-inch flat-screen TVs with cable channels - Wardrobes/cupboards, mini fridges and daily housekeeping ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/88857c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,722 reviews £84 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/ef634f90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids’ pool - Parking included 7.0 Good 474 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=36085831&PinnedHotelID=36085831&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9460000/9450300/9450296/9a33b065.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Dream Cancun by GuruHotel Zona Hotelera - 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Pool - All-inclusive - Kids’ pool - Parking included 6.8 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=41525348&PinnedHotelID=41525348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1200/1142/d54487db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sina Suites Cancún - Adults Only Zona Hotelera - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 784 reviews £70 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1142&PinnedHotelID=1142&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/3cecc662.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 6.4 797 reviews £46 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A beach bar - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Casa del Mar - Casa del Mar ### Things to do - 2 outdoor pools - Children's pool ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Grocery/convenience store - Laundry facilities - Living room - Mini-fridge - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Body wraps - Deep-tissue massages - Facials - In-room massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Front entrance ramp - Lift - Well-lit path to entrance - Wheelchair accessibility - Wheelchair-width doorways (165 centimetre wide) ### More - 1 building - 5 floors - Built in 1989 - Designated smoking areas (fines apply) - Fireplace in lobby - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 38-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Mini-fridge - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board on request - Laptop workspace - Living room - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per stay - A tax is imposed by the city: MXN 82.36 per accommodation, per night - Cleaning fee: MXN 40 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Property Registration Number 005-007-007643/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Bsea Cancún Plaza Bsea Cancún Plaza Cancun Bsea Cancún Plaza Hotel Bsea Cancún Plaza Hotel Cancun Cancun Plaza Bsea Cancún Plaza Hotel Bsea Cancun Plaza Hotel Hotel Bsea Cancun Plaza Hotel Cancun Bsea Cancun Plaza Hotel Hotel Cancun ## Frequently asked questions ### Does Bsea Cancun Plaza Hotel have a pool? ### How much does it cost to stay at Bsea Cancun Plaza Hotel? ### Is Bsea Cancun Plaza Hotel pet-friendly? ### How much is parking at Bsea Cancun Plaza Hotel? ### What time is check-in at Bsea Cancun Plaza Hotel? ### What time is check-out at Bsea Cancun Plaza Hotel? ### Where is Bsea Cancun Plaza Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bsea Cancun Plaza Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 332 8 - Good 257 6 - Okay 182 4 - Poor 102 2 - Terrible 127 ## Reviews ### 10/10 Excellent #### Erika 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, beautiful views. The staff is so polite, respectful and welcoming ##### Erika Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shanmugam 30 Nov 2025 Liked: Staff & service, amenities Good property for the price. The best part it the pool and the beach access.kids enjoyed. The restaurant near the pool is delicious ##### Shanmugam Stayed 7 nights in Nov 2025 ### 8/10 Good #### Elizabeth 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean. We had a balcony with a view of the beach and pool. House keeping was prompt. The facility is secure. There is a restaurant on site overlooking the ocean. It is on the bus route so you have affordable access to all of Cancun. There are several other restaurants within walking distance. ##### Elizabeth Stayed 8 nights in Jan 2026 ### 8/10 Good #### Abishek 9 Nov 2025 Liked: Cleanliness, amenities Outdoor pool and beach access. ##### Abishek Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Patricia 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ocean view , clean rooms , nice staff. ##### Patricia Stayed 3 nights in Sep 2025 ### 8/10 Good #### Marlene 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The ocean view was wonderful, I will stay again despite limited transportation ##### Marlene Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Anthony 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed my stay with my daughters. The hotel could use some upgrades but it doesn’t take away from my stay. The staff was helpful and pleasant, and the beach access was beautiful. ##### Anthony Stayed 4 nights in Oct 2025 ### 8/10 Good #### Bryan 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff very friendly and inviting. Amazing view pool/ocean side, clean beaches and pools. The \*only\* thing that wasn’t great was how we could hear the guests next door (thin walls or no insulation). But other than that our stay was pretty good. ![](https://a.travel-assets.com/ugc/hotel-reviews/768c7827-6470-47e6-83db-a3d7a13c33f8-1762992383061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f44e192-c7cd-4c9c-a477-658ec5c9b49b-1762992396610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e7cd00d2-a850-4802-ae99-83f5574a814c-1762992404971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bryan Stayed 4 nights in Nov 2025 ### 8/10 Good #### MARTIN 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great views ##### MARTIN Stayed 5 nights in Aug 2025 ### 8/10 Good #### Sherri 15 Nov 2025 Liked: Cleanliness, amenities Room was clean. Staff very quiet. Beds were made most says but sheets not changed. ![](https://a.travel-assets.com/ugc/hotel-reviews/69e1b10d-cfb6-4457-8b4b-efa673f03a54-1763230838013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sherri Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Audra 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bar restaurant has amazing food, i loved the rooms, pool, and views. My only complaint is the beds are rock hard. They legit hurt to sleep on. But it's totally worth it to stay here because i love this place. This was my second trip and I'm going to come back in 2026. ##### Audra Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Kaddour 26 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Big thank to Gustavo and kudos to Francisco and Sanjay for really making this place going. We where checked in by young Gustavo who is a student, He is extremely competent and got the art of hospitality in his blood. We would have not stayed if not for his welcoming and handling all issues in a professional manner. Other than that, this hotel needs a real transformation beyond a face lift. Great location but no amenities, one restaurant only not that great and almost nothing except for AXXO convenience store close by. My advice to the hotel owners is to drop at least two stars changing it to one or two star apartment hotel only. Very misleading title. ##### Kaddour Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Clark 19 Jun 2025 Liked: Cleanliness, property conditions & facilities Excellent beach, nice quiet place ##### Clark Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Efrain 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall, a great experience, very budget-friendly, and offers excellent amenities for the price. ##### Efrain Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Genalyn 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is good. Clean accessible to get a transportation to go to other area. Beach is really nice and easy to go just walk down from the pool. Staff are nice and the room where I stay is clean. ##### Genalyn Stayed 2 nights in Aug 2025 ### 8/10 Good #### Abul 15 Dec 2025 Liked: Cleanliness Disliked: Staff & service Overall, I enjoyed the stay. The beach view was great and you could hear the waves from the room. However, be cautious booking tours through the hotel staff. I booked two tours with an employee named Gael and later discovered they were about $250 cheaper online. When I tried to cancel one (still more than 24 hours in advance as he had said was allowed), he refused and told me to speak to the manager, who was never available. Despite multiple follow-ups, no one helped, and after I left, the agency manager contacted me but stopped responding when I asked for an update on a partial refund. I recommend comparing tour prices online and avoiding the hotel’s tour agency. ##### Abul Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Bibiana Sierra 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and very friendly ##### Bibiana Sierra Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Barbara E 5 Sept 2025 Disliked: Amenities Very old outdated hotel, the room was decent clean , and the view to the beach was great. Staff ok. Will not stay again , but if you wan basic service, hotel is ok. ![](https://a.travel-assets.com/ugc/hotel-reviews/ccbdea16-c01f-44bb-81bd-58b36d029fec-1757099677330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara E Stayed 3 nights in Sep 2025 ### 8/10 Good #### Kellie 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities this was a great little stopover place. Pool and area was great. Room was a bit difficult to get to as had to climb tiny stairs up to the room. ##### Kellie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mohammed 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly resort, good wifi all around, and lovely staff ##### Mohammed Stayed 7 nights in May 2025 ### 10/10 Excellent #### Bogdan A 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Actually I like everything nice swimming pools very clean , few steps from beach big parking lot. ![](https://a.travel-assets.com/ugc/hotel-reviews/9555111b-d437-4913-b74e-48ec4920fcb2-1748909127690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd879da9-be22-4313-8f3f-57d55b9e9f71-1748909125329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/858565dd-726a-4479-b690-90d64cc85e4d-1748909123651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dfc0de21-8249-4f97-9a16-952af3854f99-1748909124756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bogdan A Stayed 7 nights in May 2025 ### 10/10 Excellent #### MARIO 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is excellent, and the staff is very friendly. Ample parking is available, and while we only used the restaurant once, we found the food to be delicious. ##### MARIO Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Medelmang 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel are very friendly and professional love the poolside and ocean side views ##### Medelmang Stayed 1 night in Apr 2025 ### 8/10 Good #### Angelica 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay in Cancun Plaza Cancún Plaza is a nice place to stay. The pool is nice. There is a small family owned convenience store on-site and an OXXO just minutes away walking. Staff are very helpful. All in all good stay for the money. ##### Angelica Stayed 5 nights in Jun 2025 ### 8/10 Good #### Patricia 17 May 2025 Liked: Cleanliness, staff & service Older property but clean and nice pool and beach area. Restaurant was great. 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