Title: BOK21 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BOK21 A peaceful garden retreat in Downtown Cancun where travelers can relax outdoors while having access to helpful concierge services whenever needed ## Photo gallery for BOK21 ![Exterior - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/771f1e79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bedb02e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/a8f27a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/d88667e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BOK21 sits in Downtown Cancun's center, offering a quiet escape with its garden and outdoor furniture. Guests connect to WiFi from their rooms or relax on the terrace, with concierge services and round-the-clock front desk staff ready to assist with any needs. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Habitacion Doble Individual ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Doble Individual 8.0 Very good 1 review ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - City view - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Habitacion King ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/9fb80800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion King 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Free bottled water Coffee/tea maker Netflix Digital channels - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Habitacion Suite ![Habitacion Suite | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/6ad7edd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Suite 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - City view - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Netflix - City view - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - Spa - All-inclusive 8.4 Very good 904 reviews £463 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7880000/7875000/7874912/8051c3aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,004 reviews £521 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/4c3ebf9c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,002 reviews £824 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/c55c4e28.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 188 reviews £914 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![47-inch flat-screen TV with satellite channels, TV, iPod dock](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5540000/5531600/5531551/bb702512_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NIZUC Resort and Spa Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 9.2 Wonderful 1,007 reviews £738 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Nizuc-Resort-And-Spa.h5531551.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![On the beach, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110490000/110483700/110483696/dd36028b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Allure Costa Mujeres - Adults Only - All Inclusive Costa Mujeres - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 181 reviews £457 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Ocean-Costa-Mujeres.h110483696.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/4a5e520c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,894 reviews £585 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/67732ca7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - All-Inclusive Cancun - Pool - All-inclusive - Spa - Kids’ pool 8.2 Very good 3,011 reviews £417 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/14000000/13370000/13363300/13363267/f7ed6dd3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Playa Mujeres - On private beach - Pool - All-inclusive - Spa 8.4 Very good 823 reviews £448 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/19b96d86_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 2,759 reviews £343 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Sands-All-Inclusive-Resort-Spa.h1139341.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0a2b36a-7e32-42f3-8d37-a60b3957947b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information) ## About the area Located in Cancun, BOK21 is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Plaza Las Americas and Tortuga Beach are two other places to visit that come recommended. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15515%2C-86.82178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2junTFkZFg1_kOVSWJaT0Yvq3-s=) Bonampak, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 9 min walk \- 0.5 miles - Las Palapas Park 11 min walk \- 0.6 miles - Plaza Las Americas 13 min walk \- 0.7 miles - Plaza 28 17 min walk \- 0.9 miles - Puerto Cancun Marina Town Center 5 min drive \- 1.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 21 min drive ### Restaurants - Arandanos 5 min walk - Rolandi's 5 min walk - La Casa de los Abuelos 3 min walk - Patravali 4 min walk - Mr. Pampas Cancún 3 min walk ## About this property ### BOK21 Hotel near Plaza Las Americas Located close to Playa Tortugas and Ultramar Ferry Puerto Juárez, BOK21 provides a terrace and a garden. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self-parking - Cooked-to-order breakfast (surcharge), tour/ticket information and concierge services - Outdoor furniture Room features All guest rooms at BOK21 feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra amenities include: - Showers and free toiletries - 55-inch flat-screen TVs with Netflix, streaming services and digital channels - Coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500633/ab0f9319.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Plus Cancun Downtown Cancun - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 545 reviews £54 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=61500633&PinnedHotelID=61500633&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/cd487e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1,409 reviews £76 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/110000000/109910000/109905800/109905729/ecad146c_edited_39b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EHDEN Vacation Suites Puerto Cancún Zona Hotelera - Pool - Spa - Free Wi-Fi - Air-conditioning 9.0 Wonderful 97 reviews £81 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=109905729&PinnedHotelID=109905729&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 826 reviews £48 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, City View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/107000000/106270000/106265700/106265616/a940373d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Yaxche 39 Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=106265616&PinnedHotelID=106265616&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Minibar, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/cd901846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! Cancun The Urban Oasis & Beach Club Downtown Cancun - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,001 reviews £87 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=11517991&PinnedHotelID=11517991&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/74000000/73030000/73027900/73027877/f22bfff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Express Downtown Cancun - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 441 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=73027877&PinnedHotelID=73027877&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Regional cuisine](https://images.trvl-media.com/lodging/5000000/4300000/4297800/4297727/1a0e3a93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Cancun Centro Downtown Cancun - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,271 reviews £50 includes taxes & fees 14 Mar - 15 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=4297727&PinnedHotelID=4297727&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9790000/9785600/9785512/35c88891.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Malecon Cancun Downtown Cancun - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 1,037 reviews £57 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=9785512&PinnedHotelID=9785512&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23710000/23704600/23704531/9e085379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Cancun Downtown Cancun - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 748 reviews £50 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=23704531&PinnedHotelID=23704531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=92536231,61500633,20167293,109905729,8827114) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 83 to 119 for adults and MXN 83 to 119 for children ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - 6 steps to reach entrance - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 3:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - midnight) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults and MXN 83 to 119 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as BOK21 Hotel BOK21 Cancun BOK21 Hotel Cancun ## Frequently asked questions ### Is BOK21 pet-friendly? ### How much is parking at BOK21? ### What time is check-in at BOK21? ### What time is check-out at BOK21? ### Where is BOK21 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BOK21 Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 42 8 - Good 27 6 - Okay 11 4 - Poor 6 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Arturo 25 Jan 2026 Nice room ##### Arturo Stayed 5 nights in Jan 2026 ### 6/10 Okay #### Michael 27 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The staff was good & helpful. But no fridge or microwave in the room. ##### Michael Stayed 12 nights in Jan 2026 ### 8/10 Good #### Vincent 5 Jan 2026 Liked: Cleanliness, property conditions & facilities Clean-room, noise didn’t bother me too much but if you’re a light sleeper you may have a hard time. Friendly staff, affordable and not too far from the bus station. ##### Vincent Stayed 2 nights in Dec 2025 ### 8/10 Good #### Eric 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities staff were great ,rooms were clean ,if you're gonna be out all day ,this is the place ,is within 10 minutes of all beaches in Cancun and alll major tourist attractions but the best part is super cheap you can't beat it.is a simple room with a nice bed , bathroom,ac,tv for the price it's great .would recommend if you just want a bed and a bathroom and are gonna be exploring Cancun ##### Eric Stayed 6 nights in Dec 2025 ### 4/10 Poor #### Anthony 11 Jan 2026 Liked: Staff & service Parking is barely available. Good location to walk to several good restaurants. This is right in the middle of a roundabout, it’s LOUD all day and night. I suggest bringing foam ear plugs, not joking, it’s THAT LOUD. Asked to move rooms and was denied. Hot water 10 minutes to get warm enough for tepid shower. ##### Anthony Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Ashoka 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space. ##### Ashoka Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Michal 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Ok for a budget short trip The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2\*\* budget hotel acceptable. Wifi rather OK for simple tasks. ##### Michal Stayed 1 night in Dec 2023 ### 8/10 Good #### Jamal 7 Feb 2026 Liked: Cleanliness Nice affordable hotel. Close to a lot of restaurants and bars, I took the bus down the hotel zone many times they run constantly and its less than 20 pesos. Nothing fancy but got the job done. ##### Jamal Stayed 5 nights in Feb 2026 ### 10/10 Excellent #### YOUNG HAN 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Except for car traffic noises, everything is okay. Good price good deal. ##### YOUNG HAN Stayed 4 nights in May 2025 ### 8/10 Good #### Jonas Hernandez 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was really good we happy about it ##### Jonas Hernandez Stayed 4 nights in Jan 2026 ### 8/10 Good #### Jaime 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel in a convenient location within walking distance of shop, restaurant and entertainment ##### Jaime Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### David 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for the price ##### David Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Ashoka 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking ##### Ashoka Stayed 2 nights in Jun 2025 ### 4/10 Poor #### miguel 2 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities Unfortunately the sliding doors on the balcony are not noise proof.there is lots of traffic in front of the hotel.late at night it very noisy its very hard to sleep through out the night. ##### miguel Stayed 8 nights in Jul 2025 ### 8/10 Good #### Byron 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place, but theres a lot of noisy traffic in front the hotel. ##### Byron Stayed 2 nights in Jul 2023 ### 8/10 Good #### ken 18 Nov 2024 Liked: Property conditions & facilities Amazing ##### ken Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Pamaley 26 Jan 2026 Disliked: Amenities, property conditions & facilities This was the absolute worst hotel I have ever stayed. If I could give it a negative rating below zero I would First of all when I got there 3 hours earlier before check in, the manager refused to let me use the bathroom. She didn't even offer an early check in didn't speak any English. Totally rude! The room had one mirror which was above the sink that is it... one small mirror. The water was turned off at night but the worst thing about this place was the horribly loud traffic noise. When I complained they didn't offer me another room. I went there for dental surgery and I needed to rest. I had reserved 10 days but I couldn't stay there. Since they didn't offer me another room I left on the second day yet they charged me 8 days for services not rendered since I didn't stay there and refuse to give me a refund stating I should've canceled the 1st night. Its them that should've canceled any more charges since I left. I am livid. YOU NEED TO GIVE ME BACK MY MONEY, BOK21\. And get rid of that manager. ##### Pamaley Stayed 10 nights in Jan 2026 ### 8/10 Good #### Verified traveller 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Got what I needed. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### shakir sabah 27 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities i didnt enjoy the stay at the hotel it was very noisy all day and night the car noise and motor cycle its like you sleeping outside the old cleaning lady was nice and she did what she can to keep the room clean but the sheet and pillows and stan markers on them the was something new for me to see and experience the WIFI was very slow and keep disconnecting and once i contact the staff or the owner the msged me on WhatsApp he said he never had the experience before and wrote everything in capital latter like am suppose to care with these lies i go and look at the reviews of the hotel and every problem i stated was the same problem people were having then he wanted to charge me an extra day when i was out at 7 am for my flight if you get the room facing the street you wont be able to sleep i had to get anther place for the last 5 days of my trip it was really a waste of money this hotel for and was not happy with it are their staff at all DO NOT RECOMMEND TO ANYONE TO HAVE THIS EXPERIENCE ##### shakir sabah Stayed 10 nights in Apr 2025 ### 8/10 Good #### Kathryn 31 Oct 2023 Liked: Staff & service I think that you’re getting exactly what you pay for at this property. The walls are all dinged up and the floors haven’t been swept or mopped in the rooms, the wall you share with the street is more like a garage door so every single sound comes through. The beds are rock hard but the bedding was clean. Shower had gaps and gashes in the tiles and the fixtures are rusting. Doesn’t seem to have an elevator so expect stairs to your room-as well as to enter the building itself. Front desk was kind and helped me with my bags. Small waters and granola bars were offered to guests in the lobby as well as a coffee area both in the rooms and the lobby. The Wi-Fi was very in and out and worked periodically. No landlines to make calls at the hotel. Worked in a pinch but would never stay for an extended period of time. ##### Kathryn Stayed 1 night in Oct 2023 ### 4/10 Poor #### María 24 Feb 2026 Disliked: Cleanliness La habitación tenía cortinas muy cortas, por lo que entraba mucha luz tanto de día como de noche, justo frente a la cama. Esto hizo que no pudiera descansar bien. Además, tocaron mi puerta muy temprano en la mañana porque pensaban que mi salida era ese día, cuando en realidad salía al día siguiente, así que me despertaron innecesariamente. El baño tampoco estaba limpio al llegar y tuve que pedir que lo volvieran a limpiar. Por último, la vista de la habitación era muy desagradable. En general, la experiencia no fue buena y no cumplió con lo esperado. ![](https://a.travel-assets.com/ugc/hotel-reviews/1ffed8a2-7023-452a-949d-2e698255a220-1771899280974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### María Stayed 2 nights in Feb 2026 ### 8/10 Good #### Ofelia Rodriguez 23 Feb 2026 Liked: Amenities, property conditions & facilities La habitación un poco sucia prendas de alguien anterior bajo las cortinas ##### Ofelia Rodriguez Stayed 4 nights in Feb 2026 ### 2/10 Terrible #### James 20 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Lights in bathroom didn't work, no hot water, no towels in room, overall it was just not good. Approached the front desk with my concerns and they just shrugged so we moved to a different motel. ##### James Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### Jamal 11 Feb 2026 Liked: Cleanliness, property conditions & facilities Central area ##### Jamal Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### Marie-Pierre 9 Jan 2026 Liked: Cleanliness, property conditions & facilities Personnel attentionné, bonne communication et facile d’accès. Stationnement gratuit devant l’hôtel ##### Marie-Pierre Stayed 7 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [GR Solaris Caribe Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Caribe-By-Solaris-Deluxe-All-Inclusive-Resort.h4166967.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [GR Solaris Cancun & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Solaris-Cancun-Spa-All-Inclusive.h1110099.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [NIZUC Resort and Spa](https://www.expedia.co.uk/Cancun-Hotels-Nizuc-Resort-And-Spa.h5531551.Hotel-Information) > > [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun](https://www.expedia.co.uk/Cancun-Hotels-Casa-Tortugas-Boutique-Hotel.h53338654.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > > [Temptation at The Tower Cancún All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-The-Tower-By-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h23155856.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Krystal Grand Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Krystal-Grand-Cancun.h57240936.Hotel-Information) > > [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Cancun Bay All Inclusive Hotel](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) ---